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X-WR-CALNAME:Loddon Mallee Homelessness Network
X-ORIGINAL-URL:https://lmhn.net.au
X-WR-CALDESC:Events for Loddon Mallee Homelessness Network
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DTSTART;TZID=Australia/Melbourne:20210222T130000
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DTSTAMP:20260421T043749
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UID:5455-1613998800-1614009600@lmhn.net.au
SUMMARY:Tenants and Neighbours – How to get along
DESCRIPTION:Is your tenants’ behaviour disturbing or inconveniencing their neighbours? Is the stress of the situation causing high staff turnover for your organisation?  What on earth can you do?
URL:https://lmhn.net.au/event/tenants-and-neighbours-how-to-get-along-2/
LOCATION:Online
CATEGORIES:Communication,Conflict Management,Professional Development,Tenancy
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
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BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20210209T093000
DTEND;TZID=Australia/Melbourne:20210209T123000
DTSTAMP:20260421T043749
CREATED:20210118T010054Z
LAST-MODIFIED:20210118T010054Z
UID:5447-1612863000-1612873800@lmhn.net.au
SUMMARY:Handle with Care ™ Staff Safety and Defusing Situations where Individuals may be Aggressive
DESCRIPTION:This training is for anyone who may have to deal with situations where individuals are angry and/or aggressive. \nParticipants will learn simple\, practical strategies to help keep themselves safe at work as well as develop their skills in defusing difficult situations.
URL:https://lmhn.net.au/event/handle-with-care-staff-safety-and-defusing-situations-where-individuals-may-be-aggressive/
LOCATION:Online
CATEGORIES:Community Sector,Conflict Management,Professional Development
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
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BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20210203T093000
DTEND;TZID=Australia/Melbourne:20210203T123000
DTSTAMP:20260421T043749
CREATED:20210118T005838Z
LAST-MODIFIED:20210118T005838Z
UID:5444-1612344600-1612355400@lmhn.net.au
SUMMARY:Managing Neighbour Nuisance Complaints
DESCRIPTION:This workshop will provide delegates with knowledge to identify what constitutes neighbour nuisance\, risk assess a case to protect vulnerable victims; and outline how to take a case management approach when managing anti-social behaviour cases to achieve successful outcomes.
URL:https://lmhn.net.au/event/managing-neighbour-nuisance-complaints/
LOCATION:Online
CATEGORIES:Community Housing,Conflict Management,Professional Development,Tenancy
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20201202T093000
DTEND;TZID=Australia/Melbourne:20201202T123000
DTSTAMP:20260421T043749
CREATED:20201103T015212Z
LAST-MODIFIED:20201103T015212Z
UID:5346-1606901400-1606912200@lmhn.net.au
SUMMARY:Having difficult conversations
DESCRIPTION:Most of us dread those difficult conversations with clients\, colleagues and family members\, where the stakes are high\, opinions vary\, and emotions run high.  Those crucial conversations where we must deliver unpleasant news\, discuss a delicate subject\, or talk about something that needs to change.   Made more challenging whilst we are working remotely and social distancing. \nJust thinking about having these conversations can fill you with anxiety and trepidation\, taking up space in your mind and distracting you from other important considerations that require your attention. \nThe workshop takes a blended learning approach which provides fantastic added value: \n\nA 3-hour on-line workshop\nJoin the workshop from any device\, laptop\, desktop\, tablet or mobile phone\nA dedicated course portal containing self-study and e-learning exercises\nDownloadable materials\nEach delegate will be offered free 30 minutes post course individual telephone/video coaching which can be used to further personalise the learning and build confidence\n\nThis on-line workshop will address: \n\nHow to spot the conversations that are keeping you from what you want\nHow to stay focussed\nHow to stay in dialogue when you’re angry\, scared or hurt\nHow to speak persuasively not abrasively\nMake it safe to talk about anything\nTurn crucial conversations into action and results\n\nThe workshop would be suitable for: \n\nAnyone who needs to have difficult or crucial conversations
URL:https://lmhn.net.au/event/having-difficult-conversations/
LOCATION:Online
CATEGORIES:Communication,Conflict Management
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20200303T093000
DTEND;TZID=Australia/Melbourne:20200303T130000
DTSTAMP:20260421T043749
CREATED:20200204T022808Z
LAST-MODIFIED:20200204T022808Z
UID:4693-1583227800-1583240400@lmhn.net.au
SUMMARY:Staff Safety and Defusing Situations where Individuals may be Aggressive
DESCRIPTION:Aims \n\nTo give the participants an understanding of the emotion of anger in human interaction.\nTo teach the participants strategies for minimising the risk to themselves and others from angry individuals.\nTo encourage the participants to be flexible in their response to individuals who may be angry or threatening.\nTo teach the participants practical\, simple strategies for managing their own anger in situations of threat.\nTo broaden the range of strategies that may be employed by individuals in situations of threat.\nTo give the participants an understanding of the important legal issues relating to managing violent situations.
URL:https://lmhn.net.au/event/staff-safety-and-defusing-situations-where-individuals-may-be-aggressive/
LOCATION:CHIA VIC\, Level 1\, 128 Exhibition St\, Melbourne\, Victoria\, Australia
CATEGORIES:Conflict Management,Professional Development
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
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