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X-WR-CALDESC:Events for Loddon Mallee Homelessness Network
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BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20210209T093000
DTEND;TZID=Australia/Melbourne:20210209T123000
DTSTAMP:20210118T010240Z
CREATED:20210118T010240Z
LAST-MODIFIED:20210118T010240Z
UID:5449-1612863000-1612873800@lmhn.net.au
SUMMARY:Complaints Management in Community Housing
DESCRIPTION:Designed in consultation with the Victorian Housing Registrar\, this session will give housing and tenancy workers the skills required to respond to complainants and resolve complaints successfully\, from the perspective of the complainant as well as the organisation.
URL:https://lmhn.net.au/event/complaints-management-in-community-housing/
LOCATION:Online
CATEGORIES:Community Housing,Professional Development,Tenancy
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20210209T093000
DTEND;TZID=Australia/Melbourne:20210209T123000
DTSTAMP:20210118T010054Z
CREATED:20210118T010054Z
LAST-MODIFIED:20210118T010054Z
UID:5447-1612863000-1612873800@lmhn.net.au
SUMMARY:Handle with Care ™ Staff Safety and Defusing Situations where Individuals may be Aggressive
DESCRIPTION:This training is for anyone who may have to deal with situations where individuals are angry and/or aggressive. \nParticipants will learn simple\, practical strategies to help keep themselves safe at work as well as develop their skills in defusing difficult situations.
URL:https://lmhn.net.au/event/handle-with-care-staff-safety-and-defusing-situations-where-individuals-may-be-aggressive/
LOCATION:Online
CATEGORIES:Community Sector,Conflict Management,Professional Development
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20210204T093000
DTEND;TZID=Australia/Melbourne:20210204T123000
DTSTAMP:20210118T002922Z
CREATED:20210118T002922Z
LAST-MODIFIED:20210118T002922Z
UID:5430-1612431000-1612441800@lmhn.net.au
SUMMARY:Specialist Homelessness Information Platform (SHIP) - Advanced
DESCRIPTION:On completion of this course participants will be able to fully utilise client and staff management features\, manage SHIP user accounts\, ou\n\n\n\n\n\nAbout this Event\n\n\nPrior to attending the Virtual Classroom session of the training\, it is highly advisable that you have completed the e-learning component that can be found on the AIHW website at: https://www.aihw.gov.au/about-our-data/our-data-collections/specialist-homelessness-services-collection/shs-elearning \nThis virtual classroom session will cover the following topics in SHIP: \n• Brief overview of the SHS collection and SHSC training/reference resources. \n• SHIP admin functions\, user management\, templates\, customised fields. \n• Research and interpret data definitions. \n• Using SHIP reports and lists to monitor data quality. \n• Generating reports and analysing the tables. \n• Case management functions. \n• Dashboard\, team management functions. \n• Running SHIP extracts\, fixing common errors\, new SHS services validation. \n• Submitting SHS extracts to Validata.
URL:https://lmhn.net.au/event/specialist-homelessness-information-platform-ship-advanced/
LOCATION:Online
CATEGORIES:Professional Development,SHIP Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20210203T093000
DTEND;TZID=Australia/Melbourne:20210203T123000
DTSTAMP:20210118T005838Z
CREATED:20210118T005838Z
LAST-MODIFIED:20210118T005838Z
UID:5444-1612344600-1612355400@lmhn.net.au
SUMMARY:Managing Neighbour Nuisance Complaints
DESCRIPTION:This workshop will provide delegates with knowledge to identify what constitutes neighbour nuisance\, risk assess a case to protect vulnerable victims; and outline how to take a case management approach when managing anti-social behaviour cases to achieve successful outcomes.
URL:https://lmhn.net.au/event/managing-neighbour-nuisance-complaints/
LOCATION:Online
CATEGORIES:Community Housing,Conflict Management,Professional Development,Tenancy
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20210203T093000
DTEND;TZID=Australia/Melbourne:20210203T123000
DTSTAMP:20210117T235942Z
CREATED:20210117T235942Z
LAST-MODIFIED:20210117T235942Z
UID:5427-1612344600-1612355400@lmhn.net.au
SUMMARY:Specialist Homelessness Information Platform (SHIP) - Introduction
DESCRIPTION:This workshop is for new workers. It explores the Specialist Homelessness Information Platform (SHIP).\n\n\n\n\n\nAbout this Event\n\n\nPrior to attending the Virtual Classroom session of the training\, it is highly advisable that you have completed the e-learning component that can be found on the AIHW website at: https://www.aihw.gov.au/about-our-data/our-data-collections/specialist-homelessness-services-collection/shs-elearning \nThis virtual classroom session will cover the following topics in SHIP: \n• Understand key SHS collection concepts and definitions \n• Confidentiality and consent for SHS data \n• Overview of SHIP \n• Opening a support period \n• Recording case notes \n• Recording payments and accommodation \n• Status updates \n• Running an SHS extract \n 
URL:https://lmhn.net.au/event/specialist-homelessness-information-platform-ship-introduction/
LOCATION:Online
CATEGORIES:Professional Development,SHIP Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20210202T093000
DTEND;TZID=Australia/Melbourne:20210202T123000
DTSTAMP:20210118T004204Z
CREATED:20210118T004204Z
LAST-MODIFIED:20210118T004204Z
UID:5442-1612258200-1612269000@lmhn.net.au
SUMMARY:Introduction to change management
DESCRIPTION:The pace of today’s world moves ever so quickly. To survive and thrive the organisations who succeed are those who best adapt to our changing landscape. An understanding of the change management process and how this sits with project management is essential for every Manager and project implementer to know.
URL:https://lmhn.net.au/event/introduction-to-change-management/
LOCATION:Online
CATEGORIES:Community Sector,Management,Professional Development
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20210129T100000
DTEND;TZID=Australia/Melbourne:20210129T130000
DTSTAMP:20210118T003909Z
CREATED:20210118T003909Z
LAST-MODIFIED:20210118T003909Z
UID:5439-1611914400-1611925200@lmhn.net.au
SUMMARY:Rent Setting in Community Housing
DESCRIPTION:This course will provide community housing staff with an understanding of the rules governing how community housing rents are set\, how rents should be expressed on tenancy agreements and how rents are calculated.
URL:https://lmhn.net.au/event/rent-setting-in-community-housing/
LOCATION:Online
CATEGORIES:Community Housing,Professional Development,Tenancy
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20210128T093000
DTEND;TZID=Australia/Melbourne:20210128T123000
DTSTAMP:20210118T003702Z
CREATED:20210118T003702Z
LAST-MODIFIED:20210118T003702Z
UID:5436-1611826200-1611837000@lmhn.net.au
SUMMARY:Having money conversations with tenants
DESCRIPTION:Talking about money with tenants is a skill.   According to research\, 50% of adults believe that sharing personal money matters is taboo.  When you factor that statistic into the landlord/tenant relationship\, it is easy to see why it can be so difficult to encourage tenants to be honest about their finances.
URL:https://lmhn.net.au/event/having-money-conversations-with-tenants/
LOCATION:Online
CATEGORIES:Community Housing,Professional Development,Tenancy
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20210120T093000
DTEND;TZID=Australia/Melbourne:20210120T150000
DTSTAMP:20210118T003455Z
CREATED:20210118T003455Z
LAST-MODIFIED:20210118T003455Z
UID:5433-1611135000-1611154800@lmhn.net.au
SUMMARY:High Performing Teams
DESCRIPTION:This workshop will give participants the knowledge and skills required to work effectively with their teams\, nurturing talent\, driving success and ensuring they are better able to meet organisational challenges and goals.
URL:https://lmhn.net.au/event/high-performing-teams-2/
LOCATION:Online
CATEGORIES:Management,Professional Development
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20201201T100000
DTEND;TZID=UTC:20201201T120000
DTSTAMP:20200630T204815Z
CREATED:20200630T204513Z
LAST-MODIFIED:20200630T204815Z
UID:5098-1606816800-1606824000@lmhn.net.au
SUMMARY:Coaching for Money Wellness: Financial Coaching for Community Sector Workers
DESCRIPTION:Financial capability coaching training aims to support your personal and professional development. It will: \n\nhelp you understand coaching concepts and how this can add value to your work\ngive you basic coaching skills\, techniques\, and tools\nhelp you understand your own relationship with money and how to set and reach financial goals\nbuild your confidence to have empowering money conversations with the people and communities you work with.\n\nThe training is evidence-based and provided by trained coaches. \nDelivered through two interactive modules\,  You can choose to do Module One only\, but both modules are recommended for people who work with women who are experiencing financial stress and disadvantage. \nThe training will be provided over 3 weeks: \nWeek 1 Zoom Presentation – Tuesday 1 December 2020\, 10am – 12pm \nWeek 2 Zoom Presentation – Tuesday 8 December 2020\, 10am – 12pm \nWeek 3 Zoom Presentation – Tuesday 15 December\, 10am – 12pm
URL:https://lmhn.net.au/event/coaching-for-money-wellness-financial-coaching-for-community-sector-workers-2020-12-01/
LOCATION:Online
CATEGORIES:Finances,Professional Development
ORGANIZER;CN="Good Shepherd":MAILTO:emily.ninnes@goodshep.org.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20201126T103000
DTEND;TZID=Australia/Melbourne:20201126T160000
DTSTAMP:20201103T013248Z
CREATED:20201103T013248Z
LAST-MODIFIED:20201103T013248Z
UID:5338-1606386600-1606406400@lmhn.net.au
SUMMARY:High Performing Teams
DESCRIPTION:This workshop will give participants the knowledge and skills required to work effectively with their teams\, nurturing talent\, driving success and ensuring they are better able to meet organisational challenges and goals. \nThe workshop will address: \n\nThe factors that determine a high performing team\nStages of team development\nTeam roles\nExploring your leadership style\nAdapting your leadership style to suit the situation\nCommunicating effectively so that everyone contributes to team goals\nPromoting a positive culture\nCreating a bespoke action plan\n\nWho should attend: \n\nThis workshop would be suitable for managers\, leaders\, supervisors and anyone else that needs to work with a
URL:https://lmhn.net.au/event/high-performing-teams/
LOCATION:Online
CATEGORIES:Management,Professional Development
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20201124T133000
DTEND;TZID=Australia/Melbourne:20201124T160000
DTSTAMP:20201103T011405Z
CREATED:20201103T011405Z
LAST-MODIFIED:20201103T011405Z
UID:5336-1606224600-1606233600@lmhn.net.au
SUMMARY:Crafting Effective Records and File Notes
DESCRIPTION:Recording case notes can feel like an unnecessary layer of bureaucracy that takes time away from seeing service users. Keeping accurate\, up-to-date records is a key task.  Quite simply\, it matters to the people who use our services that we make good records. \nThis workshop will explore \n\nThe reasons we need to keep file notes and records\nThe different types of records we keep\nCommon mistakes when keeping file notes and records and how to avoid them\nHow to write notes effectively\nWriting in a way that is easy to defend and hard to attack\nWriting letters of support and referral\n\nThe workshop takes a blended learning approach which provides fantastic added value: \n\nA 2.5 hour on-line workshop\nJoin the workshop from any device\, laptop\, desktop\, tablet or mobile phone\nA dedicated course portal containing self-study and e-learning exercises\nDownloadable materials\n\nThe workshop would be suitable for: \nAnyone who needs to record and keep case notes as part of their day to day role.
URL:https://lmhn.net.au/event/crafting-effective-records-and-file-notes/
LOCATION:Online
CATEGORIES:Case Management,Information Management,Professional Development
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20201119T100000
DTEND;TZID=Australia/Melbourne:20201119T120000
DTSTAMP:20201103T011111Z
CREATED:20201103T011111Z
LAST-MODIFIED:20201103T011111Z
UID:5334-1605780000-1605787200@lmhn.net.au
SUMMARY:From Doing to Managing – making the transition
DESCRIPTION:To be a great Manager you will need to learn a whole lot of new skills and take on many new personas. \nThis workshop is designed to give you some insight and tips for developing these skills in an interactive and supportive environment. \nWhat is in this workshop? \n\nUnderstanding the management role\nUnderstanding Team Dynamics\nMotivating your team\nYour role as a coach\nChallenging Management Situations\n\nWhat will attendees get out of this workshop? \nAttendees will gain an introduction into the knowledge and skills needed to: \n\nSucceed in a Management role\nAn insight into the seven surprises for new Managers\n\nWho should attend? \n\nNew Managers and those in the leadership pipeline;\nexisting Managers looking for a refresher
URL:https://lmhn.net.au/event/from-doing-to-managing-making-the-transition-2/
LOCATION:Online
CATEGORIES:Management,Professional Development
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20201112T120000
DTEND;TZID=Australia/Melbourne:20201112T130000
DTSTAMP:20201028T230144Z
CREATED:20201028T230144Z
LAST-MODIFIED:20201028T230144Z
UID:5308-1605182400-1605186000@lmhn.net.au
SUMMARY:Protect\, restructure\, thrive: Dynamic planning for a successful 2021
DESCRIPTION:2021 is just around the corner. As leadership teams turn to planning for the coming year\, this time the task is not a simple one. Where general parameters within which to lay plans are usually understood\, the current context contains layers upon layers of uncertainty. \nWill services be able to be delivered face to face? Will funding be available? As the sector consolidates\, what type of organisations will survive? How do we plan our workforce model and support our employees when we don’t know our financial situation nor service delivery requirements? Can we make our voice heard with government? \nThis 60-minute session guides leaders through essential questions and strategies to develop a plan that will lead them into 2021 with confidence. You will come away with practical skills that will help you to protect key contracts\, restructure for flexibility and create annual plans in uncertainty \nYou’ll be guided through questions such as: \n\nHow do we plan in times of uncertainty?\nHow can we consider contemporary workforce models that can flex according to changing needs?\nHow can our organisation remain essential in the eyes of government and protect key funding sources?\n\nYou’ll leave this session with practical strategies that will allow you to: \n\nRedesign your organisational structure to allow for flexibility of demand in uncertain times.\nAdvocate to government for continued funding.\nCreate a pragmatic roadmap for 2021.
URL:https://lmhn.net.au/event/protect-restructure-thrive-dynamic-planning-for-a-successful-2021/
LOCATION:Online
CATEGORIES:COVID-19,Management,Professional Development
ORGANIZER;CN="Pro Bono Australia":MAILTO:admin@probonoaustralia.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20201030T100000
DTEND;TZID=UTC:20201030T120000
DTSTAMP:20200630T204930Z
CREATED:20200630T204513Z
LAST-MODIFIED:20200630T204930Z
UID:5097-1604052000-1604059200@lmhn.net.au
SUMMARY:Coaching for Money Wellness: Financial Coaching for Community Sector Workers
DESCRIPTION:Financial capability coaching training aims to support your personal and professional development. It will: \n\nhelp you understand coaching concepts and how this can add value to your work\ngive you basic coaching skills\, techniques\, and tools\nhelp you understand your own relationship with money and how to set and reach financial goals\nbuild your confidence to have empowering money conversations with the people and communities you work with.\n\nThe training is evidence-based and provided by trained coaches. \nDelivered through two interactive modules\,  You can choose to do Module One only\, but both modules are recommended for people who work with women who are experiencing financial stress and disadvantage. \nThe training will be provided over 3 weeks: \nWeek 1 Zoom Presentation – Friday 30 October 2020\, 10am – 12pm \nWeek 2 Zoom Presentation – Friday 6 November 2020\, 10am – 12pm \nWeek 3 Zoom Presentation – Friday 13 November\, 10am – 12pm
URL:https://lmhn.net.au/event/coaching-for-money-wellness-financial-coaching-for-community-sector-workers-2020-10-30/
LOCATION:Online
CATEGORIES:Finances,Professional Development
ORGANIZER;CN="Good Shepherd":MAILTO:emily.ninnes@goodshep.org.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200917T100000
DTEND;TZID=UTC:20200917T120000
DTSTAMP:20200630T204513Z
CREATED:20200630T204513Z
LAST-MODIFIED:20200630T204513Z
UID:5096-1600336800-1600344000@lmhn.net.au
SUMMARY:Coaching for Money Wellness: Financial Coaching for Community Sector Workers
DESCRIPTION:Financial capability coaching training aims to support your personal and professional development. It will: \n\nhelp you understand coaching concepts and how this can add value to your work\ngive you basic coaching skills\, techniques\, and tools\nhelp you understand your own relationship with money and how to set and reach financial goals\nbuild your confidence to have empowering money conversations with the people and communities you work with.\n\nThe training is evidence-based and provided by trained coaches. \nDelivered through two interactive modules\,  You can choose to do Module One only\, but both modules are recommended for people who work with women who are experiencing financial stress and disadvantage. \nThe training will be provided over 3 weeks: \nWeek 1 Zoom Presentation – Friday 31 July 2020\, 10am – 12pm \nWeek 2 Zoom Presentation – Friday 7 August 2020\, 10am – 12pm \nWeek 3 Zoom Presentation – Friday 14 August\, 10am – 12pm
URL:https://lmhn.net.au/event/coaching-for-money-wellness-financial-coaching-for-community-sector-workers-2020-09-17/
LOCATION:Online
CATEGORIES:Finances,Professional Development
ORGANIZER;CN="Good Shepherd":MAILTO:emily.ninnes@goodshep.org.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200817T093000
DTEND;TZID=UTC:20200817T123000
DTSTAMP:20200630T201707Z
CREATED:20200630T201707Z
LAST-MODIFIED:20200630T201707Z
UID:5087-1597656600-1597667400@lmhn.net.au
SUMMARY:Case Management
DESCRIPTION:Case management practice is a core skill in the child\, youth and family services sector. This workshop will help provide you with the foundations of strong case management practice to apply into your own context. \nThe workshop aims to provide participants with an understanding of case management practice and the various skills that are required to fulfil this role within the community services sector. \n3 x 3hr sessions  Monday 17th \, Tuesday 18th & Friday 21st August 2020  \nParticipants MUST attend all 3 sessions to complete training. \n 
URL:https://lmhn.net.au/event/case-management/
LOCATION:Online
CATEGORIES:Case Management,Professional Development
ORGANIZER;CN="Wodonga TAFE":MAILTO:shs@wodongatafe.edu.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200731T100000
DTEND;TZID=UTC:20200731T120000
DTSTAMP:20200630T204513Z
CREATED:20200630T204513Z
LAST-MODIFIED:20200630T204513Z
UID:5093-1596189600-1596196800@lmhn.net.au
SUMMARY:Coaching for Money Wellness: Financial Coaching for Community Sector Workers
DESCRIPTION:Financial capability coaching training aims to support your personal and professional development. It will: \n\nhelp you understand coaching concepts and how this can add value to your work\ngive you basic coaching skills\, techniques\, and tools\nhelp you understand your own relationship with money and how to set and reach financial goals\nbuild your confidence to have empowering money conversations with the people and communities you work with.\n\nThe training is evidence-based and provided by trained coaches. \nDelivered through two interactive modules\,  You can choose to do Module One only\, but both modules are recommended for people who work with women who are experiencing financial stress and disadvantage. \nThe training will be provided over 3 weeks: \nWeek 1 Zoom Presentation – Friday 31 July 2020\, 10am – 12pm \nWeek 2 Zoom Presentation – Friday 7 August 2020\, 10am – 12pm \nWeek 3 Zoom Presentation – Friday 14 August\, 10am – 12pm
URL:https://lmhn.net.au/event/coaching-for-money-wellness-financial-coaching-for-community-sector-workers/
LOCATION:Online
CATEGORIES:Finances,Professional Development
ORGANIZER;CN="Good Shepherd":MAILTO:emily.ninnes@goodshep.org.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200720T093000
DTEND;TZID=UTC:20200720T123000
DTSTAMP:20200630T200519Z
CREATED:20200630T200519Z
LAST-MODIFIED:20200630T200519Z
UID:5085-1595237400-1595248200@lmhn.net.au
SUMMARY:Provide Supervision
DESCRIPTION:Focusing on the knowledge and skills required to provide supervision as a support for workers in the community services industry and includes information on; providing backup support\, performing a range of administrative tasks\, providing a structured debriefing process and maintaining one’s own professionalism and skills development. \nThe training is relevant for people who have recently moved into supervisory positions and for people who have some experience and want to further develop their supervisory skills. \nAttendance on all 3 days is essential.  \nMonday 20th\, Wednesday 22nd & Friday 24th July 2020
URL:https://lmhn.net.au/event/provide-supervision/
LOCATION:Online
CATEGORIES:Management,Professional Development
ORGANIZER;CN="Wodonga TAFE":MAILTO:shs@wodongatafe.edu.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20200420T093000
DTEND;TZID=Australia/Melbourne:20200420T130000
DTSTAMP:20200204T024458Z
CREATED:20200204T024458Z
LAST-MODIFIED:20200204T024458Z
UID:4705-1587375000-1587387600@lmhn.net.au
SUMMARY:My Inbox Sucks – A simple guide to achieving inbox zero
DESCRIPTION:Are you suffering from inbox overwhelm? Do you receive too many emails? You spend too much time in your email and not enough time working on business-critical projects and what’s worse you keep missing important messages. \nIf only you had a dollar for every time someone said\, “Have you read my email” and you’re forced to admit you haven’t! \nThis enthusiastic and practical workshop\, packed full of hints\, tips and ideas\, is your opportunity to regain control of your inbox and banish that feeling of doom every time you open your emails.
URL:https://lmhn.net.au/event/my-inbox-sucks-a-simple-guide-to-achieving-inbox-zero/
LOCATION:CHIA VIC\, Level 1\, 128 Exhibition St\, Melbourne\, Victoria\, Australia
CATEGORIES:Information Management,Information Technology,Professional Development
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20200317T093000
DTEND;TZID=Australia/Melbourne:20200317T160000
DTSTAMP:20200204T023853Z
CREATED:20200204T023853Z
LAST-MODIFIED:20200204T023853Z
UID:4701-1584437400-1584460800@lmhn.net.au
SUMMARY:From Doing to Managing – making the transition
DESCRIPTION:To be a great Manager you will need to learn a whole lot of new skills and take on many new personas. \nThis workshop is designed to give you some insight and tips for developing these skills in an interactive and supportive environment. \nWhat is in this workshop? \n\nUnderstanding the management role\nUnderstanding Team Dynamics\nMotivating your team\nYour role as a coach\nChallenging Management Situations\n\nWhat will attendees get out of this workshop? \nAttendees will gain an introduction into the knowledge and skills needed to: \n\nSucceed in a Management role\nAn insight into the seven surprises for new Managers\n\nWho should attend? \n\nNew Managers and those in the leadership pipeline;\nexisting Managers looking for a refresher
URL:https://lmhn.net.au/event/from-doing-to-managing-making-the-transition/
LOCATION:CHIA VIC\, Level 1\, 128 Exhibition St\, Melbourne\, Victoria\, Australia
CATEGORIES:Management,Professional Development
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20200311T093000
DTEND;TZID=Australia/Melbourne:20200311T160000
DTSTAMP:20200204T023540Z
CREATED:20200204T023540Z
LAST-MODIFIED:20200204T023540Z
UID:4698-1583919000-1583942400@lmhn.net.au
SUMMARY:Managing Complex Cases for Housing Workers
DESCRIPTION:This one day training will be run in a highly interactive way with the participants encouraged to bring up individual cases while respecting the need for confidentiality. \nLearning Outcomes: \nAt the end of the training the participants will: \n\nHave a more developed understanding of the factors that contribute to the complexity of cases.\nUnderstand the need for a detailed assessment of the individual and the need for clear\, specific agreed upon goals between all parties working with the client.\nBe able to describe a process for managing complex cases and understand how to implement that process.\nHave extended their skills in working collaboratively and productively with clients\, their families (where relevant) and other service providers.\nHave developed their understanding of common barriers to change for individuals\, including systems issues\, and how to overcome those barriers.
URL:https://lmhn.net.au/event/managing-complex-cases-for-housing-workers/
LOCATION:CHIA VIC\, Level 1\, 128 Exhibition St\, Melbourne\, Victoria\, Australia
CATEGORIES:Case Management,Communication,Community Housing,Professional Development
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20200310T093000
DTEND;TZID=Australia/Melbourne:20200310T160000
DTSTAMP:20200204T023043Z
CREATED:20200204T023043Z
LAST-MODIFIED:20200204T023043Z
UID:4695-1583832600-1583856000@lmhn.net.au
SUMMARY:Maximising Income – Get off the down escalator and ride the lift to improved performance
DESCRIPTION:There has never been a more challenging time to be a social landlord. One in eight adults in Australia experienced severe or high financial stress during 2017.  Rent debt is increasing across the sector and escalation procedures for arrears recovery are leading to a higher volume of evictions. \nThis workshop asks two valuable questions: \n\nAre we using the most effective means possible to encourage our tenants to engage with us?\nAre we using the most cost-effective means possible to increase income?\n\nDelegates will consider best practice from both Australia and abroad in respect of developing a rent payment culture\, sustaining tenancies\, maximising the rent we charge and maximising the rent we collect. \nDelegates will consider preventative measures\, strategies for dealing with financial exclusion and financial resilience and using behavioural insights to influence tenants’ behaviour.   Delegates will be provided with the framework to evaluate existing processes and formulate new strategies for maximising income.
URL:https://lmhn.net.au/event/maximising-income-get-off-the-down-escalator-and-ride-the-lift-to-improved-performance/
LOCATION:CHIA VIC\, Level 1\, 128 Exhibition St\, Melbourne\, Victoria\, Australia
CATEGORIES:Community Housing,Professional Development,Tenancy
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20200303T093000
DTEND;TZID=Australia/Melbourne:20200303T130000
DTSTAMP:20200204T022808Z
CREATED:20200204T022808Z
LAST-MODIFIED:20200204T022808Z
UID:4693-1583227800-1583240400@lmhn.net.au
SUMMARY:Staff Safety and Defusing Situations where Individuals may be Aggressive
DESCRIPTION:Aims \n\nTo give the participants an understanding of the emotion of anger in human interaction.\nTo teach the participants strategies for minimising the risk to themselves and others from angry individuals.\nTo encourage the participants to be flexible in their response to individuals who may be angry or threatening.\nTo teach the participants practical\, simple strategies for managing their own anger in situations of threat.\nTo broaden the range of strategies that may be employed by individuals in situations of threat.\nTo give the participants an understanding of the important legal issues relating to managing violent situations.
URL:https://lmhn.net.au/event/staff-safety-and-defusing-situations-where-individuals-may-be-aggressive/
LOCATION:CHIA VIC\, Level 1\, 128 Exhibition St\, Melbourne\, Victoria\, Australia
CATEGORIES:Conflict Management,Professional Development
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20200302T084500
DTEND;TZID=Australia/Melbourne:20200303T173000
DTSTAMP:20200204T050101Z
CREATED:20200204T050101Z
LAST-MODIFIED:20200204T050101Z
UID:4722-1583138700-1583256600@lmhn.net.au
SUMMARY:Applied Suicide Intervention Skills Training (ASIST)
DESCRIPTION:The purpose of the ASIST program is to enhance community mental health worker’s and caregiver’s comfort\, confidence and competence in helping a person at imminent risk of suicide. \nThis workshop runs over two days.
URL:https://lmhn.net.au/event/applied-suicide-intervention-skills-training-asist/
LOCATION:Mental Health Victoria\, 2/22 Horne Street\, Elsternwick\, Victoria\, 3185\, Australia
CATEGORIES:Mental Health,Professional Development,Suicide Intervention
ORGANIZER;CN="Mental Health Victoria":MAILTO:vicserv@vicserv.org.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20200228T093000
DTEND;TZID=Australia/Melbourne:20200228T133000
DTSTAMP:20200204T022523Z
CREATED:20200204T022523Z
LAST-MODIFIED:20200204T022523Z
UID:4691-1582882200-1582896600@lmhn.net.au
SUMMARY:Management in Rooming Houses
DESCRIPTION:Rooming houses are a unique form of housing and managing them presents different challenges to managing other types of housing.  They are governed by different provisions within the Residential Tenancies Act (RTA) and they often house people with a wide variety of issues at very close quarters with shared facilities. \nThis course will give new rooming house workers an understanding of how rooming houses work\, both legally and practically\, and take them through many aspects of their job role.
URL:https://lmhn.net.au/event/management-in-rooming-houses/
LOCATION:CHIA VIC\, Level 1\, 128 Exhibition St\, Melbourne\, Victoria\, Australia
CATEGORIES:Professional Development,Rooming Houses,Tenancy
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20200227T093000
DTEND;TZID=Australia/Melbourne:20200227T123000
DTSTAMP:20200204T045708Z
CREATED:20200204T045708Z
LAST-MODIFIED:20200204T045708Z
UID:4717-1582795800-1582806600@lmhn.net.au
SUMMARY:Mental Health Awareness
DESCRIPTION:A course for anyone wanting to understand mental illness and learn how to respond to people who may be experiencing distress. \nA half day interactive workshop aimed at education about mental illness and suicide; providing skill development to allow people to confidently respond when they encounter people in distress.
URL:https://lmhn.net.au/event/mental-health-awareness/
CATEGORIES:Mental Health,Professional Development
ORGANIZER;CN="Mental Health Victoria":MAILTO:vicserv@vicserv.org.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20200218T093000
DTEND;TZID=Australia/Melbourne:20200218T163000
DTSTAMP:20200203T232550Z
CREATED:20200203T232550Z
LAST-MODIFIED:20200203T232550Z
UID:4687-1582018200-1582043400@lmhn.net.au
SUMMARY:Preparing for VCAT
DESCRIPTION:The full day course provides training and information on Consumer Affairs notices and appearing at the Victorian Civil and Administrative Tribunal (VCAT). \nEnabling participants to gain the skills and information needed to not only prepare for VCAT appearances\, but also to ensure policies and procedures are observed properly and correctly in the lead up to any appearance.
URL:https://lmhn.net.au/event/preparing-for-vcat/
LOCATION:CHIA VIC\, Level 1\, 128 Exhibition St\, Melbourne\, Victoria\, Australia
CATEGORIES:Professional Development,VCAT
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20200213T093000
DTEND;TZID=Australia/Melbourne:20200213T163000
DTSTAMP:20200204T031120Z
CREATED:20200204T031120Z
LAST-MODIFIED:20200204T031120Z
UID:4709-1581586200-1581611400@lmhn.net.au
SUMMARY:Cultural Awareness Training
DESCRIPTION:Gain knowledge and understanding to work with Aboriginal children\, young people\, families and workers in a culturally respectful way. \nThis Cultural Awareness Training provides participants with introductory knowledge of Aboriginal culture in Victoria\, as well as culturally respectful ways of working with\, and walking alongside\, Aboriginal people\, families and communities. \nThis training is ideal for individuals looking to grow their knowledge\, as well as staff\, organisations and government departments working across the Child and Family Services sector.
URL:https://lmhn.net.au/event/cultural-awareness-training/
LOCATION:Victorian Aboriginal Child Care Agency Head Office\, 340 Bell Street\, Preston\, Victoria\, 3070\, Australia
CATEGORIES:Cultural Awareness,Inclusive Practice,Professional Development
ORGANIZER;CN="Victorian Council of Social Services":MAILTO:vcoss@vcoss.org.au
END:VEVENT
END:VCALENDAR