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BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20201110T093000
DTEND;TZID=Australia/Melbourne:20201110T123000
DTSTAMP:20260421T100509
CREATED:20201102T222927Z
LAST-MODIFIED:20201102T222944Z
UID:5319-1605000600-1605011400@lmhn.net.au
SUMMARY:Measuring the impact of safe\, secure and affordable housing
DESCRIPTION:Positively impacting the lives of tenants is at the core of what we do. Yet we often struggle to measure and communicate this impact in a way that demonstrates the true value of community housing. \nJoin your community housing peers for this 3-hour session on practical skills and tools to immediately put into practice impact measurement and management in your organisation. It is tailored to the needs of community housing organisations seeking to use the CHIA Vic Social Outcomes Framework.
URL:https://lmhn.net.au/event/measuring-the-impact-of-safe-secure-and-affordable-housing/
LOCATION:Online
CATEGORIES:Affordable Housing,Community Housing,Housing
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20201112T120000
DTEND;TZID=Australia/Melbourne:20201112T130000
DTSTAMP:20260421T100509
CREATED:20201028T230144Z
LAST-MODIFIED:20201028T230144Z
UID:5308-1605182400-1605186000@lmhn.net.au
SUMMARY:Protect\, restructure\, thrive: Dynamic planning for a successful 2021
DESCRIPTION:2021 is just around the corner. As leadership teams turn to planning for the coming year\, this time the task is not a simple one. Where general parameters within which to lay plans are usually understood\, the current context contains layers upon layers of uncertainty. \nWill services be able to be delivered face to face? Will funding be available? As the sector consolidates\, what type of organisations will survive? How do we plan our workforce model and support our employees when we don’t know our financial situation nor service delivery requirements? Can we make our voice heard with government? \nThis 60-minute session guides leaders through essential questions and strategies to develop a plan that will lead them into 2021 with confidence. You will come away with practical skills that will help you to protect key contracts\, restructure for flexibility and create annual plans in uncertainty \nYou’ll be guided through questions such as: \n\nHow do we plan in times of uncertainty?\nHow can we consider contemporary workforce models that can flex according to changing needs?\nHow can our organisation remain essential in the eyes of government and protect key funding sources?\n\nYou’ll leave this session with practical strategies that will allow you to: \n\nRedesign your organisational structure to allow for flexibility of demand in uncertain times.\nAdvocate to government for continued funding.\nCreate a pragmatic roadmap for 2021.
URL:https://lmhn.net.au/event/protect-restructure-thrive-dynamic-planning-for-a-successful-2021/
LOCATION:Online
CATEGORIES:COVID-19,Management,Professional Development
ORGANIZER;CN="Pro Bono Australia":MAILTO:admin@probonoaustralia.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20201112T140000
DTEND;TZID=Australia/Melbourne:20201112T150000
DTSTAMP:20260421T100509
CREATED:20201103T010426Z
LAST-MODIFIED:20201103T010426Z
UID:5330-1605189600-1605193200@lmhn.net.au
SUMMARY:Making VHR allocations – refresher training
DESCRIPTION:Join CHIA Vic and the DHHS Victorian Housing Register team for a practical session on how to make allocations in the VHR. This session is designed to build upon the initial 2 day training. It will provide a refresher for anyone who has not made an allocation recently\, or would like some tips and tricks on how best to record an allocation in the VHR. \nThis session is appropriate for managers or staff who are making allocations in the VHR. It is restricted to community housing organisations who have opted into the VHR.
URL:https://lmhn.net.au/event/making-vhr-allocations-refresher-training/
LOCATION:Online
CATEGORIES:Housing,Victorian Housing Register
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20201118T093000
DTEND;TZID=Australia/Melbourne:20201118T110000
DTSTAMP:20260421T100509
CREATED:20201103T010839Z
LAST-MODIFIED:20201103T010839Z
UID:5332-1605691800-1605697200@lmhn.net.au
SUMMARY:Managing Contested VCAT Disputes
DESCRIPTION:Community Housing Organisations are reporting an increase in tenants being represented at VCAT and as a result\, complex and costly legal arguments and procedures are arising. \nThis 1.5 hour session\, led by Barrister Joel Silver and Lawyer Ellen Turner\, has been developed to help community housing workers understand the technical and substantive arguments often put forward by tenants’ legal representatives. \nIt will also help participants to manage cases that involve significant preparation\, lengthy hearings\, decisions about evidence and/or cross examination of witnesses. \nParticipants are encouraged to provide anonymous details of past situations where the tenant having legal representation so real-life situations can be workshopped in this interactive session. \nThe seminar is aimed at \n\nTenancy workers who are on the “front lines” and may be involved in the preparation of VCAT proceedings and/or attending as witnesses at VCAT.\nExperienced housing workers who will run the matter at VCAT.\nManagers who determine when legal action is appropriate to manage the tenancy dispute.
URL:https://lmhn.net.au/event/managing-contested-vcat-disputes/
LOCATION:Online
CATEGORIES:Tenancy,VCAT
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20201119T100000
DTEND;TZID=Australia/Melbourne:20201119T120000
DTSTAMP:20260421T100509
CREATED:20201103T011111Z
LAST-MODIFIED:20201103T011111Z
UID:5334-1605780000-1605787200@lmhn.net.au
SUMMARY:From Doing to Managing – making the transition
DESCRIPTION:To be a great Manager you will need to learn a whole lot of new skills and take on many new personas. \nThis workshop is designed to give you some insight and tips for developing these skills in an interactive and supportive environment. \nWhat is in this workshop? \n\nUnderstanding the management role\nUnderstanding Team Dynamics\nMotivating your team\nYour role as a coach\nChallenging Management Situations\n\nWhat will attendees get out of this workshop? \nAttendees will gain an introduction into the knowledge and skills needed to: \n\nSucceed in a Management role\nAn insight into the seven surprises for new Managers\n\nWho should attend? \n\nNew Managers and those in the leadership pipeline;\nexisting Managers looking for a refresher
URL:https://lmhn.net.au/event/from-doing-to-managing-making-the-transition-2/
LOCATION:Online
CATEGORIES:Management,Professional Development
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20201119T110000
DTEND;TZID=UTC:20201119T123000
DTSTAMP:20260421T100509
CREATED:20200902T211511Z
LAST-MODIFIED:20200902T211511Z
UID:5216-1605783600-1605789000@lmhn.net.au
SUMMARY:Validata Webinar
DESCRIPTION:Basic functions within Validata\, including uploading and submitting extracts\, viewing reports & user admin. \n*Register by 12th November
URL:https://lmhn.net.au/event/validata-webinar-2/
LOCATION:Online
CATEGORIES:Data,Validata
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20201124T120000
DTEND;TZID=Australia/Melbourne:20201124T140000
DTSTAMP:20260421T100509
CREATED:20201019T053819Z
LAST-MODIFIED:20201019T053819Z
UID:5284-1606219200-1606226400@lmhn.net.au
SUMMARY:An Introduction to Advance to Zero Homelessness Methodology
DESCRIPTION:Ending Homelessness is possible\, this session will explain how communities around the world are demonstrating this and how communities in Australia are seeking to implement the Zero Homelessness Methodology though the AAEH’s Advance to Zero Campaign. \nThe session will be useful for anyone interested in learning how to use the methodology in their community and for those who might already be part of a collaborative but are keen to get a more holistic understanding of how the approach works. \n 
URL:https://lmhn.net.au/event/an-introduction-to-advance-to-zero-homelessness-methodology/
LOCATION:Online
CATEGORIES:Forum,Homelessness
ORGANIZER;CN="Australian Alliance to End Homelessness":MAILTO:info@aaeh.org.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20201124T133000
DTEND;TZID=Australia/Melbourne:20201124T160000
DTSTAMP:20260421T100509
CREATED:20201103T011405Z
LAST-MODIFIED:20201103T011405Z
UID:5336-1606224600-1606233600@lmhn.net.au
SUMMARY:Crafting Effective Records and File Notes
DESCRIPTION:Recording case notes can feel like an unnecessary layer of bureaucracy that takes time away from seeing service users. Keeping accurate\, up-to-date records is a key task.  Quite simply\, it matters to the people who use our services that we make good records. \nThis workshop will explore \n\nThe reasons we need to keep file notes and records\nThe different types of records we keep\nCommon mistakes when keeping file notes and records and how to avoid them\nHow to write notes effectively\nWriting in a way that is easy to defend and hard to attack\nWriting letters of support and referral\n\nThe workshop takes a blended learning approach which provides fantastic added value: \n\nA 2.5 hour on-line workshop\nJoin the workshop from any device\, laptop\, desktop\, tablet or mobile phone\nA dedicated course portal containing self-study and e-learning exercises\nDownloadable materials\n\nThe workshop would be suitable for: \nAnyone who needs to record and keep case notes as part of their day to day role.
URL:https://lmhn.net.au/event/crafting-effective-records-and-file-notes/
LOCATION:Online
CATEGORIES:Case Management,Information Management,Professional Development
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20201125T130000
DTEND;TZID=Australia/Melbourne:20201125T143000
DTSTAMP:20260421T100509
CREATED:20201102T222304Z
LAST-MODIFIED:20201102T222304Z
UID:5314-1606309200-1606314600@lmhn.net.au
SUMMARY:Accurately identifying the person most in need of protection
DESCRIPTION:The 2017 Annual report of the Queensland Domestic and Family Violence Death Review and Advisory Board found that a high proportion of female victims\, and nearly all Aboriginal victims\, of domestic and family violence (DFV)-related deaths had been recorded by police as a perpetrator of DFV on at least one occasion. The Advisory Board specifically recommended research on how to best identify and respond to the “person most in need of protection”. \nThese themes will be addressed in a panel discussion facilitated by Ms Sam Mostyn\, Chair of the ANROWS Board with: \n\nDr Heather Nancarrow\, CEO ANROWS & lead author of the report\nHis Honour Terry Ryan\, State Coroner and Chair\, Queensland Domestic and Family Violence Death Review and Advisory Board\nInspector Ben Martain\, Manager\, State Domestic\, Family Violence and Vulnerable Persons Unit\, Queensland Police Service\n\nThe panel discussion will be followed by a live Q&A. \nThis webinar is designed for: \n\nPolicymakers\, systems-wide practice design decision makers\, and practitioners working in police\, courts\, justice and domestic and family violence services.
URL:https://lmhn.net.au/event/accurately-identifying-the-person-most-in-need-of-protection/
LOCATION:Online
CATEGORIES:Family Violence,Forum
ORGANIZER;CN="Australia's National Research Association for Women's Safety":MAILTO:enquires@anrows.org.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20201126T103000
DTEND;TZID=Australia/Melbourne:20201126T160000
DTSTAMP:20260421T100509
CREATED:20201103T013248Z
LAST-MODIFIED:20201103T013248Z
UID:5338-1606386600-1606406400@lmhn.net.au
SUMMARY:High Performing Teams
DESCRIPTION:This workshop will give participants the knowledge and skills required to work effectively with their teams\, nurturing talent\, driving success and ensuring they are better able to meet organisational challenges and goals. \nThe workshop will address: \n\nThe factors that determine a high performing team\nStages of team development\nTeam roles\nExploring your leadership style\nAdapting your leadership style to suit the situation\nCommunicating effectively so that everyone contributes to team goals\nPromoting a positive culture\nCreating a bespoke action plan\n\nWho should attend: \n\nThis workshop would be suitable for managers\, leaders\, supervisors and anyone else that needs to work with a
URL:https://lmhn.net.au/event/high-performing-teams/
LOCATION:Online
CATEGORIES:Management,Professional Development
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20201130T093000
DTEND;TZID=Australia/Melbourne:20201130T110000
DTSTAMP:20260421T100509
CREATED:20201103T013635Z
LAST-MODIFIED:20201103T013635Z
UID:5340-1606728600-1606734000@lmhn.net.au
SUMMARY:The Care Economy and Why it’s Important to You
DESCRIPTION:Images of jobs and the economy are overwhelmed by pictures of hard hats\, half built bridges and tunnels\, and even freshly built submarines and naval vessels. Our imaginations are full of jobs “for the boys”. Yet the fastest growing part of the economy is the care economy that is dominated by women: jobs in health care and social assistance are now the largest industry segment\, by a long way. And they are tipped to grow just as rapidly in the years ahead. These jobs don’t just include work in hospitals and health care centres. They also involve work in disability\, aged care\, child care\, family services\, mental health services\, and so on. Critically\, they also involve the social housing sector. \nFor too long\, the care economy has been thought of as being about consumption and welfare; as a cost rather than an investment. Yet recent econometric research has shown that if governments want the best bang for their investment dollar\, they are better to grow the care economy than construction. \nThose participating in this seminar will: \n– develop a solid understanding of the care economy and why it is growing so fast \n– unravel the forces driving the care economy and see that these are locked in and global in their reach \n– explore the way that politicians and the media misrepresent the care economy in favour of traditional but declining industries like manufacturing \n– understand why the care economy is characterised by low wages and insecure\, part time jobs \n– appreciate that\, underpinning all this\, is a gendered division of labour and a reluctance by policy-makers to see work that is performed mainly by women as legitimate and productive that offers us great hope for the future \n– see that we are at an important policy cross road\, in which we could on the one hand develop an industry policy that has as its goal the development of a world class care economy that can be taken to the world or continue the current trend of rolling out managed markets in which social policy becomes a vehicle for private companies to profit at the expense of workers and service standards. \n– be able to champion the care economy using arguments and concepts that will deeply challenge those who insist wrongly on pursuing a vision of jobs for the boys. \nWho should attend: \n\nManagers and Directors interested in broader trends in the Australian welfare state and where social housing fits within them.\nThose aspiring to leadership positions will also find this session useful.\nFor Managers and Directors: you will be in a stronger position to think strategically about your organisation in terms of both longer term opportunities\, but also more immediate concerns around workforce recruitment\, retention and training. You will also discover a new argument to deploy in advocating for social housing as a sector right for investment.\nFor aspiring leaders: this training will give you the opportunity to reflect on important changes taking place within the welfare state that will impact on your future career. You will take away important understandings to help you and your organisation to navigate the challenging times ahead of us.
URL:https://lmhn.net.au/event/the-care-economy-and-why-its-important-to-you/
LOCATION:Online
CATEGORIES:Community Sector,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20201130T100000
DTEND;TZID=Australia/Melbourne:20201130T130000
DTSTAMP:20260421T100509
CREATED:20201103T014211Z
LAST-MODIFIED:20201103T014211Z
UID:5342-1606730400-1606741200@lmhn.net.au
SUMMARY:Hoarding and Living in Squalor
DESCRIPTION:Since the publication of DSM5® Hoarding Disorder has been classified as a diagnosable mental illness.  In some cases it can lead to situations where a person is living in squalor.  This behaviour causes problems that are of concern to wide range of organisations and services including housing services\, community health agencies\, environmental health agencies\, the fire service\, police\, animal protection agencies and more. \nThis course is designed to raise awareness of hoarding and squalor\, and provide some practical guidance on best practices responses. \nAt the completion of this training you should be able to: \n\nDefine hoarding\nDescribe why people hoard\nDescribe the psychology behind hoarding\nIdentify hoarding and squalor triggers and signposts\nIdentify dangers and minimise risk\nEstablish and maintain positive and productive relationships\nUse accepted tools and techniques
URL:https://lmhn.net.au/event/hoarding-and-living-in-squalor/
LOCATION:Online
CATEGORIES:Case Management,Mental Health,Tenancy
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20201201T090000
DTEND;TZID=UTC:20201202T170000
DTSTAMP:20260421T100509
CREATED:20200913T141419Z
LAST-MODIFIED:20200928T213452Z
UID:5237-1606813200-1606928400@lmhn.net.au
SUMMARY:National Homelessness Conference
DESCRIPTION:After a year like no other\, we are pleased to announce that the 2020 National Homelessness Conference will go ahead – online – on 1 and 2 December. Save the dates in your diary\, registrations will open in the next fortnight. \nWe are developing a conference program that will examine the impacts on our sector from the unprecedented coronavirus pandemic as well as the catastrophic climate disasters of last summer. The program will also cover the major challenges and opportunities in homelessness policy and practice that were in play before\, and will continue to be important after the pandemic. \nOur team has spent much of lockdown understanding how virtual conferences work best\, so we guarantee a program that is fast paced\, methodically planned\, interactive\, engaging and with luck\, a bit of fun as we catch up with colleagues and friends after such a challenging 12 months. \nEarly bird registrations will open soon and we encourage you to join us online this December. \nSubscribe to receive conference updates here.
URL:https://lmhn.net.au/event/national-homelessness-conference/
LOCATION:Online
CATEGORIES:Conference,Homelessness,Housing
ORGANIZER;CN="Australian Housing and Urban Research Institute":MAILTO:information@ahuri.edu.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20201201T100000
DTEND;TZID=UTC:20201201T120000
DTSTAMP:20260421T100509
CREATED:20200630T204513Z
LAST-MODIFIED:20200630T204815Z
UID:5098-1606816800-1606824000@lmhn.net.au
SUMMARY:Coaching for Money Wellness: Financial Coaching for Community Sector Workers
DESCRIPTION:Financial capability coaching training aims to support your personal and professional development. It will: \n\nhelp you understand coaching concepts and how this can add value to your work\ngive you basic coaching skills\, techniques\, and tools\nhelp you understand your own relationship with money and how to set and reach financial goals\nbuild your confidence to have empowering money conversations with the people and communities you work with.\n\nThe training is evidence-based and provided by trained coaches. \nDelivered through two interactive modules\,  You can choose to do Module One only\, but both modules are recommended for people who work with women who are experiencing financial stress and disadvantage. \nThe training will be provided over 3 weeks: \nWeek 1 Zoom Presentation – Tuesday 1 December 2020\, 10am – 12pm \nWeek 2 Zoom Presentation – Tuesday 8 December 2020\, 10am – 12pm \nWeek 3 Zoom Presentation – Tuesday 15 December\, 10am – 12pm
URL:https://lmhn.net.au/event/coaching-for-money-wellness-financial-coaching-for-community-sector-workers-2020-12-01/
LOCATION:Online
CATEGORIES:Finances,Professional Development
ORGANIZER;CN="Good Shepherd":MAILTO:emily.ninnes@goodshep.org.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20201201T133000
DTEND;TZID=Australia/Melbourne:20201201T163000
DTSTAMP:20260421T100509
CREATED:20201103T014559Z
LAST-MODIFIED:20201103T014559Z
UID:5344-1606829400-1606840200@lmhn.net.au
SUMMARY:Introduction to Residential Tenancies Act
DESCRIPTION:The Residential Tenancies Act (RTA) is the most important legislative framework for the community housing sector. \nThis course will give new housing and tenancy workers the basic skills and understanding of the RTA\, and how to use it in their day-to-day work. \nThis course introduces delegates to the Residential Tenancies Act as it currently stands. It alerts participants to the changes arising from the Residential Tenancies Amendment Act 2018 and gives clarity around the changes in place as a result of COVID-19.   \nThe workshop takes a blended learning approach which provides fantastic added value: \n\nJoin the workshop from any device\, laptop\, desktop\, tablet or mobile phone.\nDownloadable materials\nE-learning exercises\nA fully interactive on-line workshop lasting approximately 3 hours with a break.\nEach delegate will be offered free 30 minutes post course individual telephone/video coaching which can be used to further personalise the learning and build confidence\n\nThe workshop would be suitable for: \n\nNew housing workers\nExperienced housing workers who need to ow more about the RTA\nExperienced housing workers or managers who are new to the community sector\nManagers who need to incorporate RTA procedures into their organisation’s policies and procedures
URL:https://lmhn.net.au/event/introduction-to-residential-tenancies-act/
LOCATION:Online
CATEGORIES:Case Management,Law,Tenancy
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20201202T093000
DTEND;TZID=Australia/Melbourne:20201202T123000
DTSTAMP:20260421T100509
CREATED:20201103T015212Z
LAST-MODIFIED:20201103T015212Z
UID:5346-1606901400-1606912200@lmhn.net.au
SUMMARY:Having difficult conversations
DESCRIPTION:Most of us dread those difficult conversations with clients\, colleagues and family members\, where the stakes are high\, opinions vary\, and emotions run high.  Those crucial conversations where we must deliver unpleasant news\, discuss a delicate subject\, or talk about something that needs to change.   Made more challenging whilst we are working remotely and social distancing. \nJust thinking about having these conversations can fill you with anxiety and trepidation\, taking up space in your mind and distracting you from other important considerations that require your attention. \nThe workshop takes a blended learning approach which provides fantastic added value: \n\nA 3-hour on-line workshop\nJoin the workshop from any device\, laptop\, desktop\, tablet or mobile phone\nA dedicated course portal containing self-study and e-learning exercises\nDownloadable materials\nEach delegate will be offered free 30 minutes post course individual telephone/video coaching which can be used to further personalise the learning and build confidence\n\nThis on-line workshop will address: \n\nHow to spot the conversations that are keeping you from what you want\nHow to stay focussed\nHow to stay in dialogue when you’re angry\, scared or hurt\nHow to speak persuasively not abrasively\nMake it safe to talk about anything\nTurn crucial conversations into action and results\n\nThe workshop would be suitable for: \n\nAnyone who needs to have difficult or crucial conversations
URL:https://lmhn.net.au/event/having-difficult-conversations/
LOCATION:Online
CATEGORIES:Communication,Conflict Management
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20201208T093000
DTEND;TZID=Australia/Melbourne:20201208T123000
DTSTAMP:20260421T100509
CREATED:20201103T022902Z
LAST-MODIFIED:20201103T022902Z
UID:5349-1607419800-1607430600@lmhn.net.au
SUMMARY:Community Housing Aboriginal Cultural Safety Framework – Cultural Awareness Training
DESCRIPTION:Recently Ministers Wynne and Williams launched the Framework in a virtual member’s meeting where a number of CHO CEOs committed their organisations to work towards having a culturally safe service and workplace. You can view the videos of the CEOs committing to the framework\, an Aboriginal tenant and Aboriginal employee talking about the impact of dealing with a culturally-safe organisation\, and report consultant Jenny Samms talking about the next steps on the CHIA Vic website. \nHave Your Staff Undertaken Cultural Awareness Training? \nCHIA Vic has partnered with the Victorian Aboriginal Community Services Association (VACSAL) to deliver cultural awareness training in the context of the new Community Housing Aboriginal Cultural Safety Framework. \nThis course will give participants an increased understanding of the historical and cultural events that continue to impact on Aboriginal communities and individuals. It will examine the impact of racism and stereotyping and look at ways to break down barriers to working effectively with Aboriginal organisations and individuals. \nWhilst the training does not cover the implementation of the framework\, it will provide participants with a sound base to assist their organisation to begin the process of adopting the framework.
URL:https://lmhn.net.au/event/community-housing-aboriginal-cultural-safety-framework-cultural-awareness-training/
LOCATION:Online
CATEGORIES:Housing,Inclusive Practice
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20201215T100000
DTEND;TZID=Australia/Melbourne:20201215T120000
DTSTAMP:20260421T100509
CREATED:20201103T023207Z
LAST-MODIFIED:20201103T023207Z
UID:5352-1608026400-1608033600@lmhn.net.au
SUMMARY:Why so little social housing? The politics of Australian housing policy
DESCRIPTION:Terry Burke is Professor of Housing studies at Swinburne University. He is one of Australia’s most well-known academic researchers and conceived\, developed\, and taught Swinburne’s suite of social  housing management courses (Grad Cert\, Dip and Masters in Housing Management and Policy). He has served on many urban and housing advisory panels and committees for all levels of government and is currently on the board of the CHIA Vic. \nThis workshop provides an understanding of the question ‘Why can’t social housing get greater political traction in Australia?’ For almost three decades social housing has been in decline despite abundant evidence as to need and a mountain of policy ideas for a way forward. The workshop equips participants to understand: \n\nWhy\, despite substantial evidence of housing failure\, there is very little policy reform in Australia.\nWhy the few policy changes we have seen are a much part of the problem as a solution.\nWhat is it in the make of the Australian governance and housing systems social housing cannot get greater political take up?\nWhether the COVID19 crisis will make any real difference to the future of social housing and if so how?\n\nIt would be suitable for: \n\nManagement and team leaders\nStaff with responsibility for tenancy and property management\nAnybody interested in Australia’s current housing problems.
URL:https://lmhn.net.au/event/why-so-little-social-housing-the-politics-of-australian-housing-policy/
LOCATION:Online
CATEGORIES:Affordable Housing,Community Housing,Housing
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20201216T130000
DTEND;TZID=Australia/Melbourne:20201216T150000
DTSTAMP:20260421T100509
CREATED:20201103T023416Z
LAST-MODIFIED:20201103T023416Z
UID:5354-1608123600-1608130800@lmhn.net.au
SUMMARY:Understanding the big social housing picture
DESCRIPTION:Terry Burke is Professor of Housing studies at Swinburne University. He is one of Australia’s most well-known academic researchers and conceived\, developed\, and taught Swinburne’s suite of social  housing management courses (Grad Cert\, Dip and Masters in Housing Management and Policy). He has served on many urban and housing advisory panels and committees for all levels of government and is currently on the board of the CHIA Vic. \nThis short course is about understanding the big picture. Why are housing problems in Australia so deep and entrenched\, why is the social housing sector in Australia like it is; how is it different to other countries\, why are housing problems in Australia so deep\, and what are the contemporary debates about social housing management practices such as allocations\, rent setting\, and support services? And what is the relationship between housing and the welfare/income support system? The course is about building knowledge rather than day to day skills. \nThe course will cover: \n\nThe distinctive attributes of the Australian housing system.\nWhat is a housing problem?\nThe different ways low income households can be assisted.\nThe how and why of the Australian social housing system.\nRent setting methods in social housing.\nAllocation systems and problems and issues.\nThe asset management challenge.\n\nIt would be suitable for: \n\nManagement and team leaders\nStaff with responsibility for tenancy and property management\nAnybody interested in Australia’s current housing problems
URL:https://lmhn.net.au/event/understanding-the-big-social-housing-picture/
LOCATION:Online
CATEGORIES:Community Housing,Community Sector,Housing
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20210120T093000
DTEND;TZID=Australia/Melbourne:20210120T150000
DTSTAMP:20260421T100509
CREATED:20210118T003455Z
LAST-MODIFIED:20210118T003455Z
UID:5433-1611135000-1611154800@lmhn.net.au
SUMMARY:High Performing Teams
DESCRIPTION:This workshop will give participants the knowledge and skills required to work effectively with their teams\, nurturing talent\, driving success and ensuring they are better able to meet organisational challenges and goals.
URL:https://lmhn.net.au/event/high-performing-teams-2/
LOCATION:Online
CATEGORIES:Management,Professional Development
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20210128T093000
DTEND;TZID=Australia/Melbourne:20210128T123000
DTSTAMP:20260421T100509
CREATED:20210118T003702Z
LAST-MODIFIED:20210118T003702Z
UID:5436-1611826200-1611837000@lmhn.net.au
SUMMARY:Having money conversations with tenants
DESCRIPTION:Talking about money with tenants is a skill.   According to research\, 50% of adults believe that sharing personal money matters is taboo.  When you factor that statistic into the landlord/tenant relationship\, it is easy to see why it can be so difficult to encourage tenants to be honest about their finances.
URL:https://lmhn.net.au/event/having-money-conversations-with-tenants/
LOCATION:Online
CATEGORIES:Community Housing,Professional Development,Tenancy
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20210129T100000
DTEND;TZID=Australia/Melbourne:20210129T130000
DTSTAMP:20260421T100509
CREATED:20210118T003909Z
LAST-MODIFIED:20210118T003909Z
UID:5439-1611914400-1611925200@lmhn.net.au
SUMMARY:Rent Setting in Community Housing
DESCRIPTION:This course will provide community housing staff with an understanding of the rules governing how community housing rents are set\, how rents should be expressed on tenancy agreements and how rents are calculated.
URL:https://lmhn.net.au/event/rent-setting-in-community-housing/
LOCATION:Online
CATEGORIES:Community Housing,Professional Development,Tenancy
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20210202T093000
DTEND;TZID=Australia/Melbourne:20210202T123000
DTSTAMP:20260421T100509
CREATED:20210118T004204Z
LAST-MODIFIED:20210118T004204Z
UID:5442-1612258200-1612269000@lmhn.net.au
SUMMARY:Introduction to change management
DESCRIPTION:The pace of today’s world moves ever so quickly. To survive and thrive the organisations who succeed are those who best adapt to our changing landscape. An understanding of the change management process and how this sits with project management is essential for every Manager and project implementer to know.
URL:https://lmhn.net.au/event/introduction-to-change-management/
LOCATION:Online
CATEGORIES:Community Sector,Management,Professional Development
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20210202T120000
DTEND;TZID=Australia/Melbourne:20210202T140000
DTSTAMP:20260421T100509
CREATED:20210201T235621Z
LAST-MODIFIED:20210201T235621Z
UID:5536-1612267200-1612274400@lmhn.net.au
SUMMARY:Ending Homelessness through Action Planning\, Connections Week and Improvement Teams
DESCRIPTION:So you have heard about the communities around Australia who are seeking to end homelessness\, you want to be a part of it\, but aren’t sure where to start. \nThis session is for you\, it will provide a quick recap on the Advance to Zero Homelessness methodology\, an introduction to Action Planning and support to run a Connections Week and establish an Improvement Team. \nDon’t worry we’ll explain what all of these things are\, why they are needed and what you need to make it happen.
URL:https://lmhn.net.au/event/ending-homelessness-through-action-planning-connections-week-and-improvement-teams/
LOCATION:Online
CATEGORIES:Advocacy,Homelessness
ORGANIZER;CN="Australian Alliance to End Homelessness":MAILTO:info@aaeh.org.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20210203T093000
DTEND;TZID=Australia/Melbourne:20210203T123000
DTSTAMP:20260421T100509
CREATED:20210117T235942Z
LAST-MODIFIED:20210117T235942Z
UID:5427-1612344600-1612355400@lmhn.net.au
SUMMARY:Specialist Homelessness Information Platform (SHIP) - Introduction
DESCRIPTION:This workshop is for new workers. It explores the Specialist Homelessness Information Platform (SHIP).\n\n\n\n\n\nAbout this Event\n\n\nPrior to attending the Virtual Classroom session of the training\, it is highly advisable that you have completed the e-learning component that can be found on the AIHW website at: https://www.aihw.gov.au/about-our-data/our-data-collections/specialist-homelessness-services-collection/shs-elearning \nThis virtual classroom session will cover the following topics in SHIP: \n• Understand key SHS collection concepts and definitions \n• Confidentiality and consent for SHS data \n• Overview of SHIP \n• Opening a support period \n• Recording case notes \n• Recording payments and accommodation \n• Status updates \n• Running an SHS extract \n 
URL:https://lmhn.net.au/event/specialist-homelessness-information-platform-ship-introduction/
LOCATION:Online
CATEGORIES:Professional Development,SHIP Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20210203T093000
DTEND;TZID=Australia/Melbourne:20210203T123000
DTSTAMP:20260421T100509
CREATED:20210118T005838Z
LAST-MODIFIED:20210118T005838Z
UID:5444-1612344600-1612355400@lmhn.net.au
SUMMARY:Managing Neighbour Nuisance Complaints
DESCRIPTION:This workshop will provide delegates with knowledge to identify what constitutes neighbour nuisance\, risk assess a case to protect vulnerable victims; and outline how to take a case management approach when managing anti-social behaviour cases to achieve successful outcomes.
URL:https://lmhn.net.au/event/managing-neighbour-nuisance-complaints/
LOCATION:Online
CATEGORIES:Community Housing,Conflict Management,Professional Development,Tenancy
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20210204T093000
DTEND;TZID=Australia/Melbourne:20210204T123000
DTSTAMP:20260421T100509
CREATED:20210118T002922Z
LAST-MODIFIED:20210118T002922Z
UID:5430-1612431000-1612441800@lmhn.net.au
SUMMARY:Specialist Homelessness Information Platform (SHIP) - Advanced
DESCRIPTION:On completion of this course participants will be able to fully utilise client and staff management features\, manage SHIP user accounts\, ou\n\n\n\n\n\nAbout this Event\n\n\nPrior to attending the Virtual Classroom session of the training\, it is highly advisable that you have completed the e-learning component that can be found on the AIHW website at: https://www.aihw.gov.au/about-our-data/our-data-collections/specialist-homelessness-services-collection/shs-elearning \nThis virtual classroom session will cover the following topics in SHIP: \n• Brief overview of the SHS collection and SHSC training/reference resources. \n• SHIP admin functions\, user management\, templates\, customised fields. \n• Research and interpret data definitions. \n• Using SHIP reports and lists to monitor data quality. \n• Generating reports and analysing the tables. \n• Case management functions. \n• Dashboard\, team management functions. \n• Running SHIP extracts\, fixing common errors\, new SHS services validation. \n• Submitting SHS extracts to Validata.
URL:https://lmhn.net.au/event/specialist-homelessness-information-platform-ship-advanced/
LOCATION:Online
CATEGORIES:Professional Development,SHIP Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20210209T093000
DTEND;TZID=Australia/Melbourne:20210209T123000
DTSTAMP:20260421T100509
CREATED:20210118T010054Z
LAST-MODIFIED:20210118T010054Z
UID:5447-1612863000-1612873800@lmhn.net.au
SUMMARY:Handle with Care ™ Staff Safety and Defusing Situations where Individuals may be Aggressive
DESCRIPTION:This training is for anyone who may have to deal with situations where individuals are angry and/or aggressive. \nParticipants will learn simple\, practical strategies to help keep themselves safe at work as well as develop their skills in defusing difficult situations.
URL:https://lmhn.net.au/event/handle-with-care-staff-safety-and-defusing-situations-where-individuals-may-be-aggressive/
LOCATION:Online
CATEGORIES:Community Sector,Conflict Management,Professional Development
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20210209T093000
DTEND;TZID=Australia/Melbourne:20210209T123000
DTSTAMP:20260421T100509
CREATED:20210118T010240Z
LAST-MODIFIED:20210118T010240Z
UID:5449-1612863000-1612873800@lmhn.net.au
SUMMARY:Complaints Management in Community Housing
DESCRIPTION:Designed in consultation with the Victorian Housing Registrar\, this session will give housing and tenancy workers the skills required to respond to complainants and resolve complaints successfully\, from the perspective of the complainant as well as the organisation.
URL:https://lmhn.net.au/event/complaints-management-in-community-housing/
LOCATION:Online
CATEGORIES:Community Housing,Professional Development,Tenancy
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20210210T103000
DTEND;TZID=Australia/Melbourne:20210210T153000
DTSTAMP:20260421T100509
CREATED:20210118T010450Z
LAST-MODIFIED:20210118T010450Z
UID:5451-1612953000-1612971000@lmhn.net.au
SUMMARY:The Incidental Counsellor Course
DESCRIPTION:Are you in a front-line role\, interacting with clients?  Do clients\, work colleagues or family members sometimes start talking to you as if you were a counsellor\, but you are not employed in a counselling role?  What should you do?  How should you respond?  What is an appropriate and helpful way for you to deal with that situation?
URL:https://lmhn.net.au/event/the-incidental-counsellor-course/
LOCATION:Online
CATEGORIES:Communication,Community Sector,Professional Development
ORGANIZER;CN="Community Housing Industry Association of Victoria":MAILTO:holly.mullaney@chiavic.com.au
END:VEVENT
END:VCALENDAR