Loddon Mallee Homelessness Network

Coaching for Money Wellness: Financial Coaching for Community Sector Workers
2020-12-01 10:00 - 12:00 UTC | Online
Financial capability coaching training aims to support your personal and professional development. It will:

help you understand coaching concepts and how this can add value to your work
give you basic coaching skills, techniques, and tools
help you understand your own relationship with money and how to set and reach financial goals
build your confidence to have empowering money conversations with the people and communities you work with.

The training is evidence-based and provided by trained coaches.
Delivered through two interactive modules, You can choose to do Module One only, but both modules are recommended for people who work with women who are experiencing financial stress and disadvantage.
The training will be provided over 3 weeks:
Week 1 Zoom Presentation – Tuesday 1 December 2020, 10am – 12pm
Week 2 Zoom Presentation – Tuesday 8 December 2020, 10am – 12pm
Week 3 Zoom Presentation – Tuesday 15 December, 10am – 12pm

National Homelessness Conference
2020-12-01 09:00 - 2020-12-02 17:00 UTC
After a year like no other, we are pleased to announce that the 2020 National Homelessness Conference will go ahead – online – on 1 and 2 December. Save the dates in your diary, registrations will open in the next fortnight.
We are developing a conference program that will examine the impacts on our sector from the unprecedented coronavirus pandemic as well as the catastrophic climate disasters of last summer. The program will also cover the major challenges and opportunities in homelessness policy and practice that were in play before, and will continue to be important after the pandemic.
Our team has spent much of lockdown understanding how virtual conferences work best, so we guarantee a program that is fast paced, methodically planned, interactive, engaging and with luck, a bit of fun as we catch up with colleagues and friends after such a challenging 12 months.
Early bird registrations will open soon and we encourage you to join us online this December.
Subscribe to receive conference updates here.

Hoarding and Living in Squalor
2020-11-30 10:00 - 13:00 (Australia/Melbourne)
Since the publication of DSM5® Hoarding Disorder has been classified as a diagnosable mental illness. In some cases it can lead to situations where a person is living in squalor. This behaviour causes problems that are of concern to wide range of organisations and services including housing services, community health agencies, environmental health agencies, the fire service, police, animal protection agencies and more.
This course is designed to raise awareness of hoarding and squalor, and provide some practical guidance on best practices responses.
At the completion of this training you should be able to:

Define hoarding
Describe why people hoard
Describe the psychology behind hoarding
Identify hoarding and squalor triggers and signposts
Identify dangers and minimise risk
Establish and maintain positive and productive relationships
Use accepted tools and techniques

The Care Economy and Why it’s Important to You
2020-11-30 09:30 - 11:00 (Australia/Melbourne)
Images of jobs and the economy are overwhelmed by pictures of hard hats, half built bridges and tunnels, and even freshly built submarines and naval vessels. Our imaginations are full of jobs “for the boys”. Yet the fastest growing part of the economy is the care economy that is dominated by women: jobs in health care and social assistance are now the largest industry segment, by a long way. And they are tipped to grow just as rapidly in the years ahead. These jobs don’t just include work in hospitals and health care centres. They also involve work in disability, aged care, child care, family services, mental health services, and so on. Critically, they also involve the social housing sector.
For too long, the care economy has been thought of as being about consumption and welfare; as a cost rather than an investment. Yet recent econometric research has shown that if governments want the best bang for their investment dollar, they are better to grow the care economy than construction.
Those participating in this seminar will:
– develop a solid understanding of the care economy and why it is growing so fast
– unravel the forces driving the care economy and see that these are locked in and global in their reach
– explore the way that politicians and the media misrepresent the care economy in favour of traditional but declining industries like manufacturing
– understand why the care economy is characterised by low wages and insecure, part time jobs
– appreciate that, underpinning all this, is a gendered division of labour and a reluctance by policy-makers to see work that is performed mainly by women as legitimate and productive that offers us great hope for the future
– see that we are at an important policy cross road, in which we could on the one hand develop an industry policy that has as its goal the development of a world class care economy that can be taken to the world or continue the current trend of rolling out managed markets in which social policy becomes a vehicle for private companies to profit at the expense of workers and service standards.
– be able to champion the care economy using arguments and concepts that will deeply challenge those who insist wrongly on pursuing a vision of jobs for the boys.
Who should attend:

Managers and Directors interested in broader trends in the Australian welfare state and where social housing fits within them.
Those aspiring to leadership positions will also find this session useful.
For Managers and Directors: you will be in a stronger position to think strategically about your organisation in terms of both longer term opportunities, but also more immediate concerns around workforce recruitment, retention and training. You will also discover a new argument to deploy in advocating for social housing as a sector right for investment.
For aspiring leaders: this training will give you the opportunity to reflect on important changes taking place within the welfare state that will impact on your future career. You will take away important understandings to help you and your organisation to navigate the challenging times ahead of us.

High Performing Teams
2020-11-26 10:30 - 16:00 (Australia/Melbourne)
This workshop will give participants the knowledge and skills required to work effectively with their teams, nurturing talent, driving success and ensuring they are better able to meet organisational challenges and goals.
The workshop will address:

The factors that determine a high performing team
Stages of team development
Team roles
Exploring your leadership style
Adapting your leadership style to suit the situation
Communicating effectively so that everyone contributes to team goals
Promoting a positive culture
Creating a bespoke action plan

Who should attend:

This workshop would be suitable for managers, leaders, supervisors and anyone else that needs to work with a

Accurately identifying the person most in need of protection
2020-11-25 13:00 - 14:30 (Australia/Melbourne)
The 2017 Annual report of the Queensland Domestic and Family Violence Death Review and Advisory Board found that a high proportion of female victims, and nearly all Aboriginal victims, of domestic and family violence (DFV)-related deaths had been recorded by police as a perpetrator of DFV on at least one occasion. The Advisory Board specifically recommended research on how to best identify and respond to the “person most in need of protection”.
These themes will be addressed in a panel discussion facilitated by Ms Sam Mostyn, Chair of the ANROWS Board with:

Dr Heather Nancarrow, CEO ANROWS & lead author of the report
His Honour Terry Ryan, State Coroner and Chair, Queensland Domestic and Family Violence Death Review and Advisory Board
Inspector Ben Martain, Manager, State Domestic, Family Violence and Vulnerable Persons Unit, Queensland Police Service

The panel discussion will be followed by a live Q&A.
This webinar is designed for:

Policymakers, systems-wide practice design decision makers, and practitioners working in police, courts, justice and domestic and family violence services.

Crafting Effective Records and File Notes
2020-11-24 13:30 - 16:00 (Australia/Melbourne)
Recording case notes can feel like an unnecessary layer of bureaucracy that takes time away from seeing service users. Keeping accurate, up-to-date records is a key task. Quite simply, it matters to the people who use our services that we make good records.
This workshop will explore

The reasons we need to keep file notes and records
The different types of records we keep
Common mistakes when keeping file notes and records and how to avoid them
How to write notes effectively
Writing in a way that is easy to defend and hard to attack
Writing letters of support and referral

The workshop takes a blended learning approach which provides fantastic added value:

A 2.5 hour on-line workshop
Join the workshop from any device, laptop, desktop, tablet or mobile phone
A dedicated course portal containing self-study and e-learning exercises
Downloadable materials

The workshop would be suitable for:
Anyone who needs to record and keep case notes as part of their day to day role.

An Introduction to Advance to Zero Homelessness Methodology
2020-11-24 12:00 - 14:00 (Australia/Melbourne)
Ending Homelessness is possible, this session will explain how communities around the world are demonstrating this and how communities in Australia are seeking to implement the Zero Homelessness Methodology though the AAEH’s Advance to Zero Campaign.
The session will be useful for anyone interested in learning how to use the methodology in their community and for those who might already be part of a collaborative but are keen to get a more holistic understanding of how the approach works.

Validata Webinar
2020-11-19 11:00 - 12:30 UTC
Basic functions within Validata, including uploading and submitting extracts, viewing reports & user admin.
*Register by 12th November

From Doing to Managing – making the transition
2020-11-19 10:00 - 12:00 (Australia/Melbourne)
To be a great Manager you will need to learn a whole lot of new skills and take on many new personas.
This workshop is designed to give you some insight and tips for developing these skills in an interactive and supportive environment.
What is in this workshop?

Understanding the management role
Understanding Team Dynamics
Motivating your team
Your role as a coach
Challenging Management Situations

What will attendees get out of this workshop?
Attendees will gain an introduction into the knowledge and skills needed to:

Succeed in a Management role
An insight into the seven surprises for new Managers

Who should attend?

New Managers and those in the leadership pipeline;
existing Managers looking for a refresher

Managing Contested VCAT Disputes
2020-11-18 09:30 - 11:00 (Australia/Melbourne)
Community Housing Organisations are reporting an increase in tenants being represented at VCAT and as a result, complex and costly legal arguments and procedures are arising.
This 1.5 hour session, led by Barrister Joel Silver and Lawyer Ellen Turner, has been developed to help community housing workers understand the technical and substantive arguments often put forward by tenants’ legal representatives.
It will also help participants to manage cases that involve significant preparation, lengthy hearings, decisions about evidence and/or cross examination of witnesses.
Participants are encouraged to provide anonymous details of past situations where the tenant having legal representation so real-life situations can be workshopped in this interactive session.
The seminar is aimed at

Tenancy workers who are on the “front lines” and may be involved in the preparation of VCAT proceedings and/or attending as witnesses at VCAT.
Experienced housing workers who will run the matter at VCAT.
Managers who determine when legal action is appropriate to manage the tenancy dispute.

Making VHR allocations – refresher training
2020-11-12 14:00 - 15:00 (Australia/Melbourne)
Join CHIA Vic and the DHHS Victorian Housing Register team for a practical session on how to make allocations in the VHR. This session is designed to build upon the initial 2 day training. It will provide a refresher for anyone who has not made an allocation recently, or would like some tips and tricks on how best to record an allocation in the VHR.
This session is appropriate for managers or staff who are making allocations in the VHR. It is restricted to community housing organisations who have opted into the VHR.

Protect, restructure, thrive: Dynamic planning for a successful 2021
2020-11-12 12:00 - 13:00 (Australia/Melbourne)
2021 is just around the corner. As leadership teams turn to planning for the coming year, this time the task is not a simple one. Where general parameters within which to lay plans are usually understood, the current context contains layers upon layers of uncertainty.
Will services be able to be delivered face to face? Will funding be available? As the sector consolidates, what type of organisations will survive? How do we plan our workforce model and support our employees when we don’t know our financial situation nor service delivery requirements? Can we make our voice heard with government?
This 60-minute session guides leaders through essential questions and strategies to develop a plan that will lead them into 2021 with confidence. You will come away with practical skills that will help you to protect key contracts, restructure for flexibility and create annual plans in uncertainty
You’ll be guided through questions such as:

How do we plan in times of uncertainty?
How can we consider contemporary workforce models that can flex according to changing needs?
How can our organisation remain essential in the eyes of government and protect key funding sources?

You’ll leave this session with practical strategies that will allow you to:

Redesign your organisational structure to allow for flexibility of demand in uncertain times.
Advocate to government for continued funding.
Create a pragmatic roadmap for 2021.

Measuring the impact of safe, secure and affordable housing
2020-11-10 09:30 - 12:30 (Australia/Melbourne)
Positively impacting the lives of tenants is at the core of what we do. Yet we often struggle to measure and communicate this impact in a way that demonstrates the true value of community housing.
Join your community housing peers for this 3-hour session on practical skills and tools to immediately put into practice impact measurement and management in your organisation. It is tailored to the needs of community housing organisations seeking to use the CHIA Vic Social Outcomes Framework.

Tenants and Neighbours – How to get along
2020-11-09 10:00 - 13:00 (Australia/Melbourne)
Is your tenants’ behaviour disturbing or inconveniencing their neighbours? Is the stress of the situation causing high staff turnover for your organisation? What on earth can you do?
This training program, created by Goodhardt Consulting, tackles this scenario by looking at:

the nature of conflict and the perspective of each side
how conflict escalates, and what can prevent this
listening skills and techniques and knowing when to use them
questioning techniques to probe for underlying interests
techniques for turning conflict into conversation, and working together rather than working against
the concept of Perpetual Problems and how a continual search for resolution can become frustrating and how to prevent gridlock.

Trainer Ian Goodhardt holds Masters degrees in Counselling and Conflict resolution. He has worked in family law mediation for over 10 years. Ian is an accredited Mental Health First Aid (MHFA) instructor and has been teaching this course since 2006.
Who should attend?

frontline workers
housing/tenancy workers
case managers
community development workers and tenant (resident) leaders
housing advocates
managers and supervisors.

Coaching for Money Wellness: Financial Coaching for Community Sector Workers
2020-10-30 10:00 - 12:00 UTC
Financial capability coaching training aims to support your personal and professional development. It will:

help you understand coaching concepts and how this can add value to your work
give you basic coaching skills, techniques, and tools
help you understand your own relationship with money and how to set and reach financial goals
build your confidence to have empowering money conversations with the people and communities you work with.

The training is evidence-based and provided by trained coaches.
Delivered through two interactive modules, You can choose to do Module One only, but both modules are recommended for people who work with women who are experiencing financial stress and disadvantage.
The training will be provided over 3 weeks:
Week 1 Zoom Presentation – Friday 30 October 2020, 10am – 12pm
Week 2 Zoom Presentation – Friday 6 November 2020, 10am – 12pm
Week 3 Zoom Presentation – Friday 13 November, 10am – 12pm

Integrating Housing Support for Vulnerable Families
2020-10-29 11:00 - 12:30 (Australia/Melbourne)
This free webinar will present findings from a new AHURI research project — Inquiry into integrated housing support for vulnerable families — led by Associate Professor kylie valentine, University of New South Wales.
This Inquiry investigated how housing support for vulnerable families experiencing domestic and family violence can be best integrated with other types of support to enhance safety and wellbeing, including for women in different housing tenures, for Indigenous women and the integration of social housing policy with policies to support women affected by domestic and family violence.

Housing First and Ending Homelessness
2020-10-27 12:00 - 14:00 (Australia/Melbourne)
Delivered by Karyn Walsh CEO of Micah Projects in Queensland, the Housing First and the Advance to Zero Methodology are different but mutually reinforcing approaches to ending homelessness. This session will explore the differences, and how both are being used to end rough sleeping homelessness in Australia and around the world.

Advanced SHIP Training
2020-10-13 14:00 - 15:30 UTC
Administrative Functions in SHIP for Managers or anyone responsible for SHS reporting.
*Register by 5th October

SHIP Data Entry- Basic functions
2020-10-12 14:00 - 15:30 UTC
Content: Opening a client support period, SHSC concepts and definitions.
Who should attend: Staff new to agency, staff not able to attend face to face training, new to Client Management Systems.
*Register by 5th October

Ending Homelessness 101
2020-09-29 14:00 - 16:00 UTC
This session will explain how communities around the world are ending homelessness and how communities in Australia are seeking to implement the Zero Homelessness Methodology though the Australian Alliance to End Homelessness Advance to Zero Campaign.
Useful for anyone interested in learning how to use the methodology in their community and for those who might already be part of a collaborative but are keen to get a more holistic understanding of how the approach works.

Validata Webinar
2020-09-22 11:00 - 12:30 UTC
Basic functions within Validata, including uploading and submitting extracts, viewing reports & user admin.
*Register by 15th September

Coaching for Money Wellness: Financial Coaching for Community Sector Workers
2020-09-17 10:00 - 12:00 UTC
Financial capability coaching training aims to support your personal and professional development. It will:

help you understand coaching concepts and how this can add value to your work
give you basic coaching skills, techniques, and tools
help you understand your own relationship with money and how to set and reach financial goals
build your confidence to have empowering money conversations with the people and communities you work with.

The training is evidence-based and provided by trained coaches.
Delivered through two interactive modules, You can choose to do Module One only, but both modules are recommended for people who work with women who are experiencing financial stress and disadvantage.
The training will be provided over 3 weeks:
Week 1 Zoom Presentation – Friday 31 July 2020, 10am – 12pm
Week 2 Zoom Presentation – Friday 7 August 2020, 10am – 12pm
Week 3 Zoom Presentation – Friday 14 August, 10am – 12pm

New housing supply in Australia – a 10-year analysis
2020-09-16 11:00 - 12:30 UTC
Professor Steven Rowley, Curtin University will present findings from the Australian Housing and Urban Research Institute research project on The uneven distribution of affordable supply.
Almost 1.5 million new homes were built in Australian in the 10 years from 2006 to 2016 but the growth of housing stock in each state and territory was uneven, ranging from 26 per cent in Western Australia to just 12 per cent in New South Wales.
Over this period, housing supply varied in mainland capital cities – some delivering more housing in inner areas (Sydney, Melbourne) while others have seen housing concentrated in outer areas (Adelaide, Perth).

Advanced SHIP Training
2020-09-15 14:00 - 15:30 UTC
Data quality and fixing errors for Managers or anyone responsible for SHS reporting.
*Register by 7th September

SHIP Data Entry- Basic functions
2020-09-14 14:00 - 15:30 UTC
Content: Opening a client support period, SHSC concepts and definitions.
Who should attend: Staff new to agency, staff not able to attend face to face training, new to Client Management Systems.
*Register by 7th September

Introduction to Specialist Homelessness Information Platform (SHIP)
2020-08-26 09:00 - 12:00, 2020-08-24 09:00 - 12:00 UTC
This workshop is for new workers. It explores the Specialist Homelessness Information Platform (SHIP).
All resources in class – no prior learning required.

NDIS – Planning for people experiencing homelessness
2020-08-25 10:00 - 12:30 UTC
NDIS-Planning for People Experiencing Homelessness provides an overview of how NDIS funding can assist people at risk of or experiencing homelessness.
The session provides an understanding of NDIS funded supports and how practitioners can assist people in developing their NDIS plan.
*It is recommended that participants have completed the ‘Eligibility and Access to the NDIS’ session prior to undertaking this course

Case Management
2020-08-17 09:30 - 12:30 UTC
Case management practice is a core skill in the child, youth and family services sector. This workshop will help provide you with the foundations of strong case management practice to apply into your own context.
The workshop aims to provide participants with an understanding of case management practice and the various skills that are required to fulfil this role within the community services sector.
3 x 3hr sessions Monday 17th , Tuesday 18th & Friday 21st August 2020
Participants MUST attend all 3 sessions to complete training.
