Consumer Affairs has released their Funded Services Program Reviews final report and it is no surprise that services need more funding.
The document is a final report on the reviews of financial counselling and renter services programs conducted by Consumer Affairs Victoria to assess their effectiveness and alignment with the needs of vulnerable and disadvantaged Victorians.
Key Findings from Research and Consultation:
- Escalating demand due to cost-of-living pressures and changing client demographics.
- Identified service gaps for culturally diverse communities and rigid eligibility criteria.
- Support for integrated service delivery models and the need for improved workforce sustainability.
Recommendations for Future Service Models:
- Emphasize early intervention and outreach through trusted community partners.
- Propose a centralized system design for better coordination and data sharing.
- Advocate for flexible funding arrangements to enhance service continuity and innovation.