Crafting Effective Records and File Notes

Recording case notes can feel like an unnecessary layer of bureaucracy that takes time away from seeing service users. Keeping accurate, up-to-date records is a key task.  Quite simply, it matters to the people who use our services that we make good records.

This workshop will explore

• The reasons we need to keep file notes and records
• The different types of records we keep
• Common mistakes when keeping file notes and records and how to avoid them
• How to write notes effectively
• Writing in a way that is easy to defend and hard to attack
• Writing letters of support and referral

The workshop takes a blended learning approach which provides fantastic added value:

• A 2.5 hour on-line workshop
• Join the workshop from any device, laptop, desktop, tablet or mobile phone
• A dedicated course portal containing self-study and e-learning exercises
• Downloadable materials

The workshop would be suitable for:

Anyone who needs to record and keep case notes as part of their day to day role.