An Introduction to Advance to Zero Homelessness Methodology


Ending Homelessness is possible, this session will explain how communities around the world are demonstrating this and how communities in Australia are seeking to implement the Zero Homelessness Methodology though...


Crafting Effective Records and File Notes


Recording case notes can feel like an unnecessary layer of bureaucracy that takes time away from seeing service users. Keeping accurate, up-to-date records is a key task.  Quite simply, it...