Community Housing

Name: Complaints Management in Community Housing
Start: 2021-02-09T09:30:00+11:00
End: 2021-02-09T12:30:00+11:00
Location: Online

List
Month

February 2020
February 11, 2020 @ 9:30 am - 12:30 pm

Gaining Entry to Rented Premises

CHIA VIC Level 1, 128 Exhibition St, Melbourne, Victoria, Australia

When managing properties, housing workers need to gain entry to the rented premises on occasions. This may be for the […]

$220.00
March 2020
March 10, 2020 @ 9:30 am - 4:00 pm

Maximising Income – Get off the down escalator and ride the lift to improved performance

CHIA VIC Level 1, 128 Exhibition St, Melbourne, Victoria, Australia

There has never been a more challenging time to be a social landlord. One in eight adults in Australia experienced […]

$300.00
March 11, 2020 @ 9:30 am - 4:00 pm

Managing Complex Cases for Housing Workers

CHIA VIC Level 1, 128 Exhibition St, Melbourne, Victoria, Australia

This one day training will be run in a highly interactive way with the participants encouraged to bring up individual […]

$330.00
November 2020
November 10, 2020 @ 9:30 am - 12:30 pm

Measuring the impact of safe, secure and affordable housing

Online

Positively impacting the lives of tenants is at the core of what we do. Yet we often struggle to measure […]

$300.00
December 2020
December 15, 2020 @ 10:00 am - 12:00 pm

Why so little social housing? The politics of Australian housing policy

Online

Terry Burke is Professor of Housing studies at Swinburne University. He is one of Australia’s most well-known academic researchers and […]

$220.00
December 16, 2020 @ 1:00 pm - 3:00 pm

Understanding the big social housing picture

Online

Terry Burke is Professor of Housing studies at Swinburne University. He is one of Australia’s most well-known academic researchers and […]

$270.00
January 2021
January 28, 2021 @ 9:30 am - 12:30 pm

Having money conversations with tenants

Online

Talking about money with tenants is a skill. According to research, 50% of adults believe that sharing personal money matters […]

$270.00
January 29, 2021 @ 10:00 am - 1:00 pm

Rent Setting in Community Housing

Online

This course will provide community housing staff with an understanding of the rules governing how community housing rents are set, […]

$270.00
February 2021
February 3, 2021 @ 9:30 am - 12:30 pm

Managing Neighbour Nuisance Complaints

Online

This workshop will provide delegates with knowledge to identify what constitutes neighbour nuisance, risk assess a case to protect vulnerable […]

$270.00
February 9, 2021 @ 9:30 am - 12:30 pm

Complaints Management in Community Housing

Online

Designed in consultation with the Victorian Housing Registrar, this session will give housing and tenancy workers the skills required to […]

$270.00