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Managing Neighbour Nuisance Complaints

Online

This workshop will provide delegates with knowledge to identify what constitutes neighbour nuisance, risk assess a case to protect vulnerable victims; and outline how to take a case management approach...

$270.00

Complaints Management in Community Housing

Online

Designed in consultation with the Victorian Housing Registrar, this session will give housing and tenancy workers the skills required to respond to complainants and resolve complaints successfully, from the perspective...

$270.00
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