Aims To give the participants an understanding of the emotion of anger in human interaction. To teach the participants strategies […]
Most of us dread those difficult conversations with clients, colleagues and family members, where the stakes are high, opinions vary, […]
This workshop will provide delegates with knowledge to identify what constitutes neighbour nuisance, risk assess a case to protect vulnerable […]
This training is for anyone who may have to deal with situations where individuals are angry and/or aggressive. Participants will […]
Is your tenants’ behaviour disturbing or inconveniencing their neighbours? Is the stress of the situation causing high staff turnover for […]
