Kids Helpline is Australia’s only free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25.

Since 1991, Australia’s kids and young people have been turning to our professional, specialised counsellors, no matter who they are, where they live or what they want to talk about.

Over this time, they responded to over 8 million contacts. For some young people, connecting with Kids Helpline has been a life-saving experience, while for others it’s about practical help and emotional support at the critical moment they need someone to listen.

The Kids Helpline is a 24-hour telephone service that is available  for young people (aged between five and 25) who need advice, counselling or just someone to talk to – no problem is too big or too small. You can talk to the counsellors about anything and they will not criticise or judge you.  Qualified counsellors at Kids Helpline are available via WebChat, phone, email or online anytime and for any reason.

Services provided

  • Telephone helpline
  • Advice or counselling
  • Online counselling
  • Telephone counselling
  • Help for young people
  • Referrals

Call 1800 551 800 Anytime, any reason.

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