Responding to uncertainty: A compassionate approach to practice

Uncertainty is a part of daily life and work. How we respond to uncertainty in the way we think, feel and act is known as ‘uncertainty tolerance’. An individual’s level of uncertainty tolerance is not fixed but varies along a continuum from lower to higher levels of tolerance.


Have you noticed the people and families you work with are experiencing more uncertainty and complexity in their lives (for example, cost of living pressures, parenting challenges or strained relationships)?

Have you been experiencing this in your own life as well and navigating your own complex work and home environments?

In child and family practice, uncertainty is part of the work – but practitioners can often feel pressure to have clear answers or know the next step.

If this sounds familiar, this webinar is for you.

It will explore two key concepts – compassion and uncertainty tolerance – and how they shape the way we understand and relate to ourselves, our colleagues and the families we support. Together, these concepts underpin reflective, relational practice and support more thoughtful, responsive engagement grounded in curiosity and care.

This webinar will give you:

  • an introduction to uncertainty tolerance, and how it might manifest in your work in the child and family sector
  • insight into how stress and organisational conditions can influence your ability to tolerate uncertainty
  • practical tips on how to apply a compassionate practice lens to yourself, your colleagues and the children and families you work with
  • insight into how organisations can create psychologically safer work environment that support good practice.

Target audience

This webinar is intended for anyone who works in the child and family sector.

This webinar is co-produced by CFCA and Emerging Minds in a series focusing on children’s mental health. They are working together as part of the Emerging Minds: National Workforce Centre for Child Mental Health, which is funded by the Australian Government Department of Health, Disability and Ageing under the National Support for Child and Youth Mental Health Program.

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