SHS Learning Program bulletin

17th September 2024

“Learning is not attained by chance, it must be sought for with ardor and attended to with diligence.” – Abigail Adams

The SHS Learning Program offers live training sessions and self-paced eLearns to help you develop the skills and knowledge you need to achieve better outcomes supporting people without a home.

To access the Hub, visit the CHP website and click “SHS Learning Hub”.

If you have any questions or feedback, contact us at training@chp.org.au.

Supporting Youth in Distress: A Trauma-Informed Approach

Designed for Specialist Homelessness Sector practitioners, this session offers practical insights into applying trauma-informed practices when working with young people without a home.

Dates: 22nd & 24th October
Time: 9.30 am – 12:30 pm Both days
Delivery: Virtual (via Zoom)
Facilitator: Hayley Wilson with a Lived Experience Graduate

De-escalation & Responding to trauma-based behaviours

This training provides practical strategies for understanding and responding to challenging behaviours rooted in early trauma. Behaviours like aggression, withdrawal, substance use, and high distress can make engagement difficult and even dangerous. In this workshop, you’ll learn powerful, easy-to-apply, effective techniques.

Dates: 7th November
Time: 9.30 am – 4:30 pm
Location: Melbourne CBD
Facilitator: Dr. Erin Holloway

Advanced Supervision and Leadership Skills

This advanced workshop aims to assist practitioners in understanding and exploring theoretical frameworks that underpin supervision and team management. It also includes building a congruent, enriched learning environment across the organisation through various structures.

Date: 18th November
Time: 9.30 am – 4:30 pm
Location: Melbourne CBD
Facilitator: Kerry Marshall, New Beginnings

Hoarding and Squalor

Note: new training session

This training equips you with the skills to navigate the complex issue of tenants who hoard. The course is structured into two key sections: understanding and responding. In the “Understanding” section, you’ll explore the various psychological, emotional, and practical reasons behind hoarding behaviours. The “Responding” section focuses on using proven, evidence-based strategies and tools to address these challenges effectively.

Dates: 19th February 2025
Time: 9.30 am – 4:30 pm
Location: Melbourne CBD
Facilitator: Ian Goodhardt, Goodhardt Consulting

Specialist Homelessness Information Platform (SHIP)

These sessions explore the SHIP platform.

The SHS Basic webinars cover essential SHIP topics, including key SHS collection concepts and definitions, confidentiality and consent, an overview of SHIP, opening a support period, recording case notes, payments, and accommodation, status updates, and running an SHS extract.
This SHIP Advanced course is for leaders who have completed basic SHIP training and are proficient SHIP users.

Dates Basic: 19th of September & 22nd October
Date Advanced: 18th November
Time: 9.30 am – 12:30 pm (all sessions)
Delivery: Virtual (via Webex)
Facilitator: Australian Institute of Health and Welfare (AIHW)