Understanding the big social housing picture
OnlineTerry Burke is Professor of Housing studies at Swinburne University. He is one of Australia’s most well-known academic researchers and […]
$270.00
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High Performing Teams
OnlineThis workshop will give participants the knowledge and skills required to work effectively with their teams, nurturing talent, driving success […]
$320.00
Having money conversations with tenants
OnlineTalking about money with tenants is a skill. According to research, 50% of adults believe that sharing personal money matters […]
$270.00
Rent Setting in Community Housing
OnlineThis course will provide community housing staff with an understanding of the rules governing how community housing rents are set, […]
$270.00
Introduction to change management
OnlineThe pace of today’s world moves ever so quickly. To survive and thrive the organisations who succeed are those who […]
$250.00
Ending Homelessness through Action Planning, Connections Week and Improvement Teams
OnlineSo you have heard about the communities around Australia who are seeking to end homelessness, you want to be a […]
$65.00
Specialist Homelessness Information Platform (SHIP) – Introduction
OnlineThis workshop is for new workers. It explores the Specialist Homelessness Information Platform (SHIP). About this Event Prior to attending […]
Free
Managing Neighbour Nuisance Complaints
OnlineThis workshop will provide delegates with knowledge to identify what constitutes neighbour nuisance, risk assess a case to protect vulnerable […]
$270.00
Specialist Homelessness Information Platform (SHIP) – Advanced
OnlineOn completion of this course participants will be able to fully utilise client and staff management features, manage SHIP user […]
Free
Handle with Care ™ Staff Safety and Defusing Situations where Individuals may be Aggressive
OnlineThis training is for anyone who may have to deal with situations where individuals are angry and/or aggressive. Participants will […]
Complaints Management in Community Housing
OnlineDesigned in consultation with the Victorian Housing Registrar, this session will give housing and tenancy workers the skills required to […]
$270.00
The Incidental Counsellor Course
OnlineAre you in a front-line role, interacting with clients? Do clients, work colleagues or family members sometimes start talking to […]
$320.00