Having difficult conversations
OnlineMost of us dread those difficult conversations with clients, colleagues and family members, where the stakes are high, opinions vary, and emotions run high. Those crucial conversations where we must...
Most of us dread those difficult conversations with clients, colleagues and family members, where the stakes are high, opinions vary, and emotions run high. Those crucial conversations where we must...
Recently Ministers Wynne and Williams launched the Framework in a virtual member’s meeting where a number of CHO CEOs committed their organisations to work towards having a culturally safe service...
Terry Burke is Professor of Housing studies at Swinburne University. He is one of Australia’s most well-known academic researchers and conceived, developed, and taught Swinburne’s suite of social housing management...
Terry Burke is Professor of Housing studies at Swinburne University. He is one of Australia’s most well-known academic researchers and conceived, developed, and taught Swinburne’s suite of social housing management...
This workshop will give participants the knowledge and skills required to work effectively with their teams, nurturing talent, driving success and ensuring they are better able to meet organisational challenges...
Talking about money with tenants is a skill. According to research, 50% of adults believe that sharing personal money matters is taboo. When you factor that statistic into the landlord/tenant...
This course will provide community housing staff with an understanding of the rules governing how community housing rents are set, how rents should be expressed on tenancy agreements and how...
The pace of today’s world moves ever so quickly. To survive and thrive the organisations who succeed are those who best adapt to our changing landscape. An understanding of the...
So you have heard about the communities around Australia who are seeking to end homelessness, you want to be a part of it, but aren’t sure where to start. This...
This workshop is for new workers. It explores the Specialist Homelessness Information Platform (SHIP). About this Event Prior to attending the Virtual Classroom session of the training, it is highly...
This workshop will provide delegates with knowledge to identify what constitutes neighbour nuisance, risk assess a case to protect vulnerable victims; and outline how to take a case management approach...
On completion of this course participants will be able to fully utilise client and staff management features, manage SHIP user accounts, ou About this Event Prior to attending the Virtual...